Alyssa Stapleton
Red Oak
Summary
Versatile and dynamic professional with a proven track record in classroom management and exceptional customer service, honed across roles at Red Oak ISD and Logan's Steakhouse. Excelled in fostering student engagement and creating positive guest experiences, demonstrating strong relationship-building skills and adaptability. Achieved commendable levels of efficiency and productivity through effective teamwork and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Red Oak ISD
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Floor Associate
Jackpot Bingo
09.2024 - 02.2026
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the floor.
- Answered questions about policies and addressed customer concerns.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
Server
Logan's Steakhouse
08.2023 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Olive Garden
07.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Red Oak High School
Red Oak, TX05-2022
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Product knowledge expertise
- Pricing accuracy
- Workplace safety
Timeline
Floor Associate
Jackpot Bingo
09.2024 - 02.2026
Substitute Teacher
Red Oak ISD
08.2024 - Current
Server
Logan's Steakhouse
08.2023 - 08.2024
Server
Olive Garden
07.2022 - 07.2023
High School Diploma -
Red Oak High School
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