Dominique Benjamin
Madsion,AL
Summary
Enthusiastic professional offering proficiency in data entry combined with strong organizational and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
EMR Processing Agent
Change Healthcare
02.2023 - Current
- Enhanced team productivity by effectively managing multiple tasks simultaneously within tight deadlines.
- Reduced errors in data entry, conducting thorough quality checks on all processed applications.
- Identified areas for improvement in processing procedures, suggesting adjustments that led to increased efficiency within the department.
Front Desk Coordinator
PHYSIO
04.2020 - 02.2023
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Kept accounts in balance and ran daily reports to verify totals.
Verification Specialist
SJV & Associates
05.2018 - 03.2020
- Maintained high levels of data quality by conducting thorough audits and implementing corrective actions when needed.
- Supported timely claims processing by submitting accurate and complete documentation to insurance companies.
- Oversaw timely completion of projects by setting clear objectives, monitoring progress, and addressing any roadblocks.
EMR Technician
Piedmont Pediatrics
06.2015 - 04.2018
- Ensured accuracy and confidentiality of patient data by diligently reviewing, correcting, and verifying information within the EMR system.
- Coordinated with clinical staff to clarify any discrepancies or missing information in medical records, resulting in more accurate patient care documentation.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Associate of Applied Science - Clinical Management
Chattahoochee Technical College
Marietta, GA05.2021
Skills
- Technical aptitude
- Software Knowledge
- Team Collaboration
- Community Advocacy
- Database Maintenance
- Report Analysis
- Document Processing
- Google Suite
- Microsoft Excel
- QuickBooks
Timeline
EMR Processing Agent
Change Healthcare
02.2023 - Current
Front Desk Coordinator
PHYSIO
04.2020 - 02.2023
Verification Specialist
SJV & Associates
05.2018 - 03.2020
EMR Technician
Piedmont Pediatrics
06.2015 - 04.2018
Associate of Applied Science - Clinical Management
Chattahoochee Technical College
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