Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Burton-Franklin

Bronx

Summary

Dedicated and compassionate EMT with experience in emergency medical response, retail customer service, and administrative support. Proven ability to stay calm under pressure, communicate effectively, and provide top-tier care and service. Seeking a position where I can continue to make a positive impact while advancing my professional development.

Overview

9
9
years of professional experience
4035
4035
years of post-secondary education

Work History

EMT-B

Empress Ambulance Services
Yonkers
02.2022 - Current
  • Respond to 911 calls and provide emergency medical assistance including CPR and first-aid.
  • Assess patient conditions and determine appropriate treatment protocols.
  • Safely transport patients and communicate findings to hospital staff.
  • Document patient care and maintain equipment readiness.

Grocery Team Member

Whole Foods Market
Manhattan
09.2021 - 02.2022
  • Provided excellent customer service in a fast-paced retail environment.
  • Maintained product displays and restocked inventory.
  • Collaborated with team members to meet store goals and ensure operational efficiency.
  • Demonstrated knowledge of department products to assist customers effectively.

Sales Advisor

H&M
Manhattan
06.2017 - 06.2021
  • Delivered excellent customer service and boosted sales through product knowledge.
  • Handled cash register operations and processed transactions accurately.
  • Maintained store presentation by organizing and merchandising products.
  • Assisted with unloading shipments and maintaining inventory.

Site Monitor

Children's Aid Society
Manhattan
06.2019 - 08.2019
  • Supported summer youth employment program by enrolling participants and maintaining records.
  • Managed phone communications and filing tasks.
  • Collected and processed time sheets and supported payroll data entry.

Education

Phlebotomy Program

Renassiance Technical Institute
01.2026 - 03.2026

EKG - Ekg Program

Renaissance Technical Institute
01.2026 - 03.2026

Associate of Arts - Liberal Arts

Borough of Manhattan Community College
Manhattan, NY

High School Diploma -

South Bronx Preparatory
Bronx, NY

Skills

  • Emergency Response & Patient Care
  • Customer Service & Communication
  • Time Management & Multitasking
  • Administrative Support & Data Entry
  • CPR and AED
  • Certified EKG technician (CET)

Timeline

Phlebotomy Program

Renassiance Technical Institute
01.2026 - 03.2026

EKG - Ekg Program

Renaissance Technical Institute
01.2026 - 03.2026

EMT-B

Empress Ambulance Services
02.2022 - Current

Grocery Team Member

Whole Foods Market
09.2021 - 02.2022

Site Monitor

Children's Aid Society
06.2019 - 08.2019

Sales Advisor

H&M
06.2017 - 06.2021

Associate of Arts - Liberal Arts

Borough of Manhattan Community College

High School Diploma -

South Bronx Preparatory
Dominique Burton-Franklin