Dominique Conley
Sacramento,CA
Summary
Hardworking severing with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
EVS HOUSEKEEPING
UC Davis
Sacramento, CA
04.2018 - Current
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways
- Maintained floors with regular sweeping, mopping and vacuuming
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies
- Dusted, swept and mopped to maintain clean, safe environment for clients
- Responded quickly to calls for spills and other potentially dangerous situations.
SERVER
Chevy's Fresh Mex
Elk Grove, CA
05.2017 - 08.2019
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
SERVER
Olive Garden
Sacramento, CA
09.2010 - 09.2012
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Provided exceptional service to high volume of daily customers.
Caregiver
In Home Care Services
Elk Grove, CA
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Laundered clothing and bedding to prevent infection.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Organized oral medications for clients following dosage and schedule requirements.
- Built strong and trusting rapport with clients and loved ones.
- Instructed family members on how to provide bedside care.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Education
Associate -
Luther Burbank High School
Skills
- Check Payment Processing
- Point of Sale (POS) System Operations
- Liquor, Wine and Food Service
- Infection Control
- Linen Laundering
- Residential Cleaning
References
- Chad Roberts, 415-637-0690
- Denisha Fletcher, 916-539-9905
Timeline
EVS HOUSEKEEPING
UC Davis
04.2018 - Current
SERVER
Chevy's Fresh Mex
05.2017 - 08.2019
SERVER
Olive Garden
09.2010 - 09.2012
Caregiver
In Home Care Services
Associate -
Luther Burbank High School