Dominique Cormier
Philadelphia,PA
Summary
Hardworking and motivated individual experienced in food service management and caregiving. I perform outstandingly in fast paced work environments along with the ability to multi-task. I love to work around and with others and take pride in making a difference during my shifts with elderly clients who need positivity and compassion! Always eager and passionate to lend combined knowledge and skills to enhance business performance as well as personal growth. I perform well in both individual and team capacities, leveraging work ethic to quickly adapt to different processes and drive company objectives.
Overview
11
11
years of professional experience
Work History
Caregiver
Home Helpers
1140 Welsh Road Suite 125 North Wales, PA 19454
08.2023 - Current
- Provided compassionate care and assistance with daily living activities for clients.
- Monitored and documented clients' health conditions, reporting changes to healthcare professionals.
- Assisted clients with mobility and transportation to ensure safety and comfort.
- Developed personalized care plans in collaboration with families and medical teams.
- Ran errands and provided transportation for Client's when necessary.
- Implemented strategies to enhance client engagement and improve quality of life.
Manager
Dunkin
Bensalem, PA
07.2021 - 03.2022
- Mentored and trained new employees on company policies and procedures.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem solving skills to address operational issues.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Assistant manager
Dunkin
Bensalem, PA
06.2017 - 07.2021
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Coached and mentored new employees on company policies and procedures.
- Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction.
Shift leader
Dunkin
Philadelphia, PA
10.2015 - 04.2017
- Complied with company standards and policies, setting examples for team members.
- Held team members accountable during shifts by effectively coaching to improve performance.
- Trained new employees in job duties, safety procedures, and company policies.
- Initiated corrective action when necessary to maintain productivity levels among staff members.
Education
Undergraduate - Pre Medicine
Holy Family University
Philadelphia, PAAssociates - Medical Assisting
Penn Foster Online College
04-2026
High school diploma - undefined
Agora cyber Charter
06-2017
Skills
- Quality standards
- Sales strategies
- Emotional support
- Housekeeping
- Strong ethics
- Relationship building
- Customer service
- Problem-solving
- Respectful and compassionate
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Verbal and written communication skills
Timeline
Caregiver
Home Helpers
08.2023 - Current
Manager
Dunkin
07.2021 - 03.2022
Assistant manager
Dunkin
06.2017 - 07.2021
Shift leader
Dunkin
10.2015 - 04.2017
Associates - Medical Assisting
Penn Foster Online College
High school diploma - undefined
Agora cyber Charter
Undergraduate - Pre Medicine
Holy Family University
Awards
Dunkin 2022: Employee of the month, Dunkin 2021: Employee of the month, Presidential Scholarship to attend Holy Family University, Agora Online Charter: Asynchronous learner, Maritime Academy Charter Grade 8: Member of National Honor Society, Maritime Academy Charter Grade 7: Member of Junior National Honor Society, Honors Roll consistent throughout grade school and middle school, High School GPA: 4.0