Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Currey

Sacramento,CA

Summary

Personable and dedicated Customer Service Representative with extensive experience in the retail and over all customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.


Simply, I love working in the food/retail field and I will always do my best to make sure I leave life behind for a few hours and give my customers all of my attention

Overview

9
9
years of professional experience

Work History

Bartender

The Old Tavern
05.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

In-Home Care Provider

Loving Companions Senior Services
02.2019 - 11.2024
  • Ambulate patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements
  • Help clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
  • Oversee and plan resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs
  • Plan and prepare nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein
  • Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.

Head Cashier

Shell Gas
12.2018 - 03.2019
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands
  • Directed merchandising and signage updates for weekly and seasonal promotional changes

Front End Supervisor

Ross Stores Inc.
11.2017 - 01.2019
  • Ran the front end & handled any issues i could
  • Taught junior employees how to meet operational and sales goals with proactive strategies
  • Organized and updated schedules to optimize coverage for expected customer demands
  • Delegated work to employees based on shift requirements, individual strengths and unique training
  • Personally addressed and welcomed guests to business per day,

Customer Service Representative

Wal-Mart Stores Inc.
01.2017 - 08.2017
  • Informed customers on billing procedures, processed payments and provided assistance to set up payment options
  • Consulted with upset customers to determine best methods to resolve service and billing issues
  • Maintained revenue streams by exhausting every option before offering refunds on escalated calls
  • Reviewed account and service histories to identify trends and unaddressed issues
  • Communicated with supervisors to escalate customer concerns, store issues and inventory requirements
  • Reviewed customer data to assess current issues and determine eligibility for potential solutions

Education

Certification - Esthetics

Paul Mitchell The School - Sacramento
Sacramento, CA
2018

Skills

  • Credit card payment processing
  • Inventory control
  • Promotional support
  • Technologically savvy
  • Organizational strengths
  • Clerical support
  • Microsoft Office expertise
  • High-energy attitude
  • Sales expertise
  • Retail sales customer service
  • In-store support
  • Great customer service communication

Timeline

Bartender

The Old Tavern
05.2025 - Current

In-Home Care Provider

Loving Companions Senior Services
02.2019 - 11.2024

Head Cashier

Shell Gas
12.2018 - 03.2019

Front End Supervisor

Ross Stores Inc.
11.2017 - 01.2019

Customer Service Representative

Wal-Mart Stores Inc.
01.2017 - 08.2017

Certification - Esthetics

Paul Mitchell The School - Sacramento

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