Dominique Davis
Yelm
Summary
Experienced Security Professional specializing in conflict de-escalation and team leadership. Enhanced staff readiness and supported healthcare operations through targeted training and effective communication. Coordinated operations training and improved communication across multidisciplinary teams to elevate patient care and operational efficiency.
Overview
13
13
years of professional experience
Work History
Senior Instructor and Security Professional
Providence
Centralia
03.2022 - Current
- Supported hospital operations in a fast-paced healthcare environment by assisting staff, patients, and visitors while maintaining safety and professionalism.
• Coordinated with nurses, providers, and hospital departments during daily operations and emergency incidents to support efficient patient movement and continuity of care.
• Delivered training in violence prevention, defensive tactics, and personal fitness to security personnel, helping improve staff readiness and response capability.
• Served as Senior Instructor for the Providence Security Academy, assisting with onboarding, instruction, policy reinforcement, and ongoing staff development.
• Prepared detailed written reports, maintained accurate documentation, and followed established procedures for incident tracking and communication.
• Used strong customer service and de-escalation skills when working with individuals in crisis, distressed family members, hospital staff, and members of the public.
• Helped support operational coverage, assignment coordination, and communication across teams to maintain effective service delivery.
Human Resources Specialist (42A) / Staff Sergeant
United States Army
Lakewood
01.2014 - 11.2026
- Served 12 years in the United States Army and attained the rank of Staff Sergeant, demonstrating progressive leadership, accountability, and performance under pressure.
• Performed administrative and human resources support functions including records management, personnel actions, correspondence, file maintenance, and compliance with policy and procedural requirements.
• Maintained accurate personnel records and tracked required actions to ensure timely completion of administrative tasks and mission requirements.
• Coordinated appointments, training schedules, personnel actions, and workflow support for soldiers and leadership.
• Provided direct customer service to service members by answering questions, explaining procedures, resolving issues, and assisting with documentation requirements.
• Supervised, trained, and mentored junior soldiers; assigned work, monitored completion, and reinforced standards for accuracy and timeliness.
• Communicated effectively with leadership, service members, and support offices to resolve administrative issues and maintain smooth operations.
Education
Associate of Applied Science - Kinesiology
Pierce College
Puyallup, WA06-2024
Bachelor of Arts - Business Administration And Management
Tacoma Community College
Tacoma, WA06-2026
Skills
Administrative support and records management
Scheduling coordination and calendar support
Patient, visitor, and customer service
Conflict de-escalation and crisis response
Training, coaching, and staff development
Team leadership and task supervision
Data entry and accurate documentation
Communication with multidisciplinary teams
Policy compliance and confidentiality
Military and healthcare operations support
Work Experience
Timeline
Senior Instructor and Security Professional
Providence
03.2022 - Current
Human Resources Specialist (42A) / Staff Sergeant
United States Army
01.2014 - 11.2026
Associate of Applied Science - Kinesiology
Pierce College
Bachelor of Arts - Business Administration And Management
Tacoma Community College