Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Derricotte

Dominique Derricotte

Cleveland,OH

Summary

Dynamic Store Manager with extensive experience at Dollar General, excelling in team building and training. Proven track record in optimizing store operations and enhancing customer satisfaction through effective communication and proactive problem-solving. Skilled in inventory management and financial oversight, fostering a positive work environment that drives employee engagement and productivity.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

14
14
years of professional experience

Work History

Store Manager

Dollar General
06.2016 - 09.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.

Produce Associate

Meijer
11.2022 - 01.2024
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Helped coordinate seasonal promotions within the produce department that attracted new customers and increased overall sales volume.
  • Conducted routine inspections of products for quality control purposes, removing any damaged or expired items promptly.

Store Manager

Family Dollar
06.2011 - 06.2016
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Established positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

No Degree -

Life Skills
Cleveland, OH

Skills

  • Store operations
  • Training and mentoring
  • Team building
  • Customer engagement

Timeline

Produce Associate

Meijer
11.2022 - 01.2024

Store Manager

Dollar General
06.2016 - 09.2025

Store Manager

Family Dollar
06.2011 - 06.2016

No Degree -

Life Skills

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