Skilled Healthcare Worker with extensive experience in venipuncture and specimen handling. Proven ability to maintain sterile environments and deliver high-quality patient care in dynamic settings. Committed to enhancing diagnostic accuracy through efficient practices and strong team collaboration.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Gila Regional Medical Center
01.2023 - Current
Ensured specimen accuracy by maintaining precise records of collections and test results.
Enhanced patient safety by strictly adhering to hazardous materials handling protocols.
Improved inventory management by monitoring supplies and reordering phlebotomy stock as needed.
Boosted lab efficiency by processing samples accurately, following established procedures.
Provided superior patient relations through excellent service and adherence to privacy guidelines.
Patient Access Representative
Gila Regional Medical Center
06.2021 - Current
Ensured compliance with HIPAA regulations while managing patient information securely.
Registered patients efficiently by verifying demographics and insurance details accurately.
Maintained accurate records by updating personal and financial patient information consistently.
Secured necessary signatures for privacy consent and treatment authorization efficiently.
Streamlined patient registration by assembling paperwork and applying identification bands promptly.
Verified patient coverage and policy limitations using online eligibility systems effectively.
WNMU Housing Resident Assistant/Receptionist
Western New Mexico University
04.2020 - 06.2021
Fostered a welcoming environment by greeting students and visitors warmly.
Executed assigned tasks efficiently, ensuring all responsibilities were completed.
Reported issues promptly to maintain safety and address serious situations.
Maintained confidentiality to ensure trust and security for all individuals.
Collaborated with coworkers, promoting a friendly and supportive workplace culture.
Implemented educational and social programs to enhance community engagement.
Contributed to monthly staff meetings, addressing resident needs and concerns.
Enforced university housing policies to maintain a safe living environment.
Organized a clean and safe space for all residents and clients.
Assisted disabled clients to promote independence and improve overall well-being.
Demonstrated mature conduct aligned with university regulations and standards.
Managed administrative tasks including room transfers and maintenance requests effectively.
Mediated conflicts professionally, providing timely resolutions for all parties involved.
Sonic
Carhop
02.2019 - 06.2019
Enhanced brand loyalty by resolving customer concerns independently and efficiently.
Ensured food safety, preventing contamination and minimizing losses from mishandling.
Boosted customer satisfaction by promptly addressing complaints regarding food and service.
Streamlined operations by completing opening, closing, and shift change tasks effectively.
Cultivated customer loyalty through cooperative teamwork in food service environment.
Maintained cleanliness in customer and food prep areas for optimal efficiency.
Education
High School Diploma -
Silver High School
Silver City, NM
05.2019
Some College (No Degree) -
Western New Mexico University
Silver City, NM
Skills
Moral conduct
Safety and compliance
Responsible
Excellent work ethic
Teamwork
Conflict resolution
Problem-Solving
Training Coordination
Multitasking and Organization
Flexible Schedule
Regulatory Compliance
Calm Under Pressure
Team Leadership
Team Collaboration
Friendly and Outgoing
Helpful and Service-Oriented
Documenting and Recording Information
Patient Confidentiality and Data Security
Organized and Efficient
Sample and specimen collection
Specimen preparation
HIPAA
Specimen handling
Therapeutic phlebotomy
Multi-sample collection
Blood component separation
Laboratory procedures understanding
Accomplishments
WNMU Executive Scholarship of Academic Excellence
WNMU President's List Honoree
Certificate of Excellence for WNMU Housing
Additional Information
ACCOMPLISHMENTS - WNMU Executive Scholarship of Academic Excellence, WNMU President's List Honoree. Certificate of Excellence for WNMU Housing
Clinical Rotations as a Student Nurse at Gila Regional Medical Center and Mimbres Valley Medical CenterClinical Rotations as a Student Nurse at Gila Regional Medical Center and Mimbres Valley Medical Center