Dominique Faivre
Las Vegas
Summary
Aspiring to leverage my passion for animal care and grooming expertise, I am committed to advancing my career from a dedicated bather to a skilled and sought-after full-time groomer. Through a combination of hands-on experience, continuous learning, and compassionate animal handling, I aim to deliver exceptional grooming services, ensuring the well-being and happiness of every pet in my care. As I strive to cultivate a reputation for excellence within the grooming industry, my ultimate goal is to create lasting bonds with both pets and their owners while contributing to the growth and success of a reputable grooming salon or pet care establishment. Team-driven and compassionate towards all animals.
Overview
8
8
years of professional experience
Work History
Jr Petstylist
Petco
04.2024 - Current
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Contributed positively to the work environment by fostering a collaborative and supportive atmosphere among team members.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
Professional Bather
Petsmart
04.2023 - 03.2024
- Trimmed nails using clippers and grinders.
- Developed an efficient system for bathing multiple animals at once with minimal stress to the pet.
- Observed behavior of animals during bathings in order to provide them with a safe environment.
- Kept detailed records regarding all activities related to pet care including bathings, medications administered.
Shoe Sales Associate/Sales Lead
Red Rock Running Company
01.2022 - 03.2023
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
Receptionist/Assistant Manager
Zen Massage
07.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Receptionist/Keyholder
Centennial Hills Salon & Day Spa
04.2021 - 07.2022
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Sales Associate
Bath And Body Works
09.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager/Keyholder
Game Stop
11.2020 - 04.2021
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
Reverse Logistics Specialist
Amazon
06.2020 - 12.2020
- Strategized best methods and tactics for efficient storage and handling of materials.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Associate/Sales Lead Keyholder
The Arsenal (Las Vegas Golden Knights Pro Shop) - Pro Shop
09.2017 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
Education
Cosmetology
Aveda Institute Las Vegas
10.2019
High School Diploma - undefined
Palo Verde High School
06.2017
Skills
- Maintaining Clean Work Areas
- Goal-Driven
- Operate Cash Register
- Register Opening and Closing
- Flexible Hours
- Available Nights, Weekends and Holidays
- Customer Service
- Customer Experience Management
- POS Inventory System Operation
- Customer Experience
- Animal Behavior Education
- Client Relationships
- Patience and empathy
- Animal behavior
- Hygiene and cleanliness
- Strong communication skills
Timeline
Jr Petstylist
Petco
04.2024 - Current
Professional Bather
Petsmart
04.2023 - 03.2024
Shoe Sales Associate/Sales Lead
Red Rock Running Company
01.2022 - 03.2023
Receptionist/Assistant Manager
Zen Massage
07.2021 - 10.2022
Receptionist/Keyholder
Centennial Hills Salon & Day Spa
04.2021 - 07.2022
Assistant Manager/Keyholder
Game Stop
11.2020 - 04.2021
Sales Associate
Bath And Body Works
09.2020 - 03.2022
Reverse Logistics Specialist
Amazon
06.2020 - 12.2020
Associate/Sales Lead Keyholder
The Arsenal (Las Vegas Golden Knights Pro Shop) - Pro Shop
09.2017 - 03.2020
High School Diploma - undefined
Palo Verde High School
Cosmetology
Aveda Institute Las Vegas
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