Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dominique Ferguson

Davenport

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Mercyone Genesis
06.2023 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

CBRF Caregiver

Heritage Senior Communities
10.2021 - 05.2023
  • Administered medication to residents according to prescribed schedules.
  • Provided daily care for residents, ensuring comfort and safety.
  • Delivered specialized support for memory care residents, promoting engagement and well-being.

Security Officer

Allied Universal
02.2018 - 09.2022
  • Conduct thorough surveillance and maintain vigilance during night shifts to uphold security protocols

Security Officer

GardaWorld Security Services
05.2020 - 10.2021
  • Supported Molson Coors employees by granting clearance following client verification and overseeing CCTV operations as well as external premises

CBRF Caregiver

Broadstep Behavioral Health, Inc
02.2017 - 04.2018
  • Oversaw residents' health assessments and arranged necessary health services as required.
    Assisted residents in developing exit plans to promote successful transitions.

Youth Leader/Food Service

COA Family & Youth Service
09.2016 - 06.2017
  • Prepared nutritious snacks and dinner for teen group, fostering community engagement.
    Supported homework completion to improve educational outcomes.
    Acted as a trusted listener, offering guidance when needed.

Cashier/Customer Service

Meijer
08.2015 - 07.2016
  • Assisted customers in locating items within grocery store, enhancing shopping experience.
  • Managed opening and closing procedures to ensure smooth daily operations.
  • Facilitated store cleanliness by participating in regular cleaning tasks.
  • Supported manager with scheduling to optimize staff coverage.
  • Executed cash drops to bank, maintaining secure cash handling practices.

Education

High School Diploma -

Roosevelt High School
Minneapolis, MN
06-2010

MA Diploma - Medical Assistant

Ross College
Davenport, IA
07-2025

Skills

  • Loss Prevention
  • Fair Housing regulations
  • CCTV
  • Surveillance
  • Organizational Skills
  • Word
  • Home care
  • Security
  • Caregiving
  • Food Preparation
  • Sales
  • Typing
  • Hospitality

Certification

  • First Aid Certification
  • CNA
  • Security Guard
  • CPR Certification
  • AED Certification
  • PA-C
  • DEA Certification
  • Physician Assistant License

Timeline

Security Officer

Mercyone Genesis
06.2023 - Current

CBRF Caregiver

Heritage Senior Communities
10.2021 - 05.2023

Security Officer

GardaWorld Security Services
05.2020 - 10.2021

Security Officer

Allied Universal
02.2018 - 09.2022

CBRF Caregiver

Broadstep Behavioral Health, Inc
02.2017 - 04.2018

Youth Leader/Food Service

COA Family & Youth Service
09.2016 - 06.2017

Cashier/Customer Service

Meijer
08.2015 - 07.2016

High School Diploma -

Roosevelt High School

MA Diploma - Medical Assistant

Ross College

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