Dominique Florian
Bridgeport,CT
Summary
Ambitious High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Altice USA
04.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Led the nation is mobile yield from May 2023- July 2023
Retail Sales Associate
Altice USA Optimum
03.2022 - Current
Storage Manager
Public Storage
01.2021 - Current
Cashier/Customer Service
Bow Tie Cinemas
01.2019 - Current
- Serve and help customers
UPS Driver Helper
01.2020 - 10.2021
Basketball Coach
05.2018 - 06.2021
Bowling Alley Attendant
Bowlmor Lanes
02.2019 - 05.2021
Cashier and Customer Service
Bowlmor Lanes
04.2017 - 03.2019
Education
Associate in Criminal justice -
Housatonic Community College
Bridgeport, CT06.2024
High school diploma -
Bridgeport High School
Bridgeport, CT06.2015
Skills
- Customer Service (9 years)
- Food Service
- Crew Member
- Microsoft Office (7 years)
- Social Work (Less than 1 year)
- Case Management
- Intake Experience
- Mentoring
- Research (2 years)
- Administrative Experience
- Addiction Counseling
- Individual / Group Counseling
Training and mentoring
- Upselling (2 years)
- Sales
- Bilingual
- Technology
- Problem-solving
- Customer service
- Customer Relations
- Multitasking and Organizations
- Store operations
- Team Leadership
- Inventory Management
- Store Merchandising
Certification
- Google Analytics
- Customer Service
- Driver's License
Personal Information
Relocation: Anywhere
Timeline
Store Manager
Altice USA
04.2023 - Current
Retail Sales Associate
Altice USA Optimum
03.2022 - Current
Storage Manager
Public Storage
01.2021 - Current
UPS Driver Helper
01.2020 - 10.2021
Bowling Alley Attendant
Bowlmor Lanes
02.2019 - 05.2021
Cashier/Customer Service
Bow Tie Cinemas
01.2019 - Current
Basketball Coach
05.2018 - 06.2021
Cashier and Customer Service
Bowlmor Lanes
04.2017 - 03.2019
Associate in Criminal justice -
Housatonic Community College
High school diploma -
Bridgeport High School
- Google Analytics
- Customer Service
- Driver's License
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