DOMINIQUE FRANCOIS
Jr Analyst
Brooklyn,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business analyst position. Ready to utilize my skills in data analysis, process improvement, and problem-solving, to help team achieve company goals.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Direct Support Professional
PearlCare Search Group
New York, NY
12.2022 - 10.2023
- Establishing a secure, positive environment that nurtures residents' needs, self-expression and goals
- Accompanying residence to any day programs or appointments
- Overseeing residents and taking care of their needs, and performing housekeeping duties
- Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines
- Advancing residents’ decision-making, productivity, and participation in a range of activities
- Promoting independence in daily activities, such as work, learning and leisure
- Facilitate resident’s inclusion in the community's experiences and activities
- Maintaining knowledge of residents’ requirements
- Complying with facility’s policies and procedures
- Maintaining documentation in compliance with company procedures.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Direct Support Professional
Job Path NYC
Manhattan, NY
08.2019 - 12.2022
- Establishing a secure, positive environment that nurtures residents' needs, self-expression, and goals
- Overseeing residents and taking care of their needs, and performing housekeeping duties
- Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines
- Advancing residents’ decision-making, productivity and participation in a range of activities
- Promoting independence in daily activities, such as work, learning and leisure
- Facilitate resident’s inclusion in the community's experiences and activities
- Maintaining knowledge of residents’ requirements
- Complying with facility’s policies and procedures
- Maintaining documentation in compliance with company procedures
- Operating facility’s vehicles in compliance with company policies and governmental statutes.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Warehouse Associate
Doubleheader
Brooklyn, NY
02.2021 - 03.2021
- Received and tracked shipments
- Embarked merchandise in delivery trucks using appropriate tools
- Accommodated and carefully handled fragile merchandise
- Tracked and documented exact shipment arrival and departure times
- Tagged and labeled merchandise
- Labeled and stockpiled merchandise according to size, shape, and type
- Boxed, wrapped and packed merchandise in accordance with relevant procedures and standards
- Prepared all orders for shipment
- Recorded and managed all impaired or damaged merchandise items
- Entered data in inventory and logistics software programs
- Operating facility’s vehicles in compliance with company policies and governmental statutes.
Sales Associate
The Door
Manhattan, NY
03.2019 - 06.2019
- Handled responsibilities of receiving incoming inventory items and organizing them according to size and type
- Performed the tasks of assisting with setting up of sales floor display
- Assigned responsibilities of maintaining a clean working environment.
Cashier/Food
Prep. Popeyes
Brooklyn, NY
11.2018 - 02.2019
- Handled all customer payment and credit transactions
- Responsible for the daily balancing and reconciling of cash office account/s
- Handle daily deposits
- Assisted the Office Manager and/or General Manager with various clerical duties as needed
- Attended meetings and trainings as scheduled
- Perform basic administrative and other duties as assigned
- Maintain the appearance of the showroom & work area.
Sales Associate
Foot Locker
Brooklyn, NY
04.2018 - 11.2018
- Handled responsibilities of receiving incoming inventory items and organizing them according to size and type
- Performed the tasks of assisting with setting up of sales floor display
- Assigned responsibilities of maintaining a clean working environment
- Handled the tasks of assisting customers by identifying and meeting their requirements
- Performed responsibilities of providing excellent customers service by attending to their needs.
Daycare Aid. The Wright Daycare
Brooklyn, NY
01.2017 - 07.2017
- Assisted the director with planning and managing the program
- Taught and monitored children when needed
- Maintained center paperwork and kept files on each child organized
- Worked closely with the director and teachers to establish, evaluate, and revise curriculum.
Television Journalism Intern
NY1 News
New York, NY
09.2016 - 02.2017
- Answered phone inquiries, direct calls, and provided basic company information
- Performed clerical duties, taking memos, maintaining files, and organizing documents
- Assisted in preparing information and research materials
- Sorted and managed files
- Typed documents, drafts, reports and transcribed interviews
- Managed databases and input information, data, and records
- Attend company functions and networking events
- Shadowed multiple office positions and trained in a variety of tasks.
Education
Bachelor of Science - IT Management
Western Governors University
Salt Lake City, Utah 01.2022 - 09.2023
Skills
Excel
Accomplishments
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Designed a new workflow to improve overall query performance.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Google Information Technology Support Professional Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL 4 Foundation
02-2023
Direct Support Professional
PearlCare Search Group
12.2022 - 10.2023
Google Information Technology Support Professional Certified
11-2022
CPR
11-2022
Approved Medication Assistive Personnel
09-2022
Bachelor of Science - IT Management
Western Governors University
01.2022 - 09.2023
Warehouse Associate
Doubleheader
02.2021 - 03.2021
Direct Support Professional
Job Path NYC
08.2019 - 12.2022
Sales Associate
The Door
03.2019 - 06.2019
Cashier/Food
Prep. Popeyes
11.2018 - 02.2019
Sales Associate
Foot Locker
04.2018 - 11.2018
Daycare Aid. The Wright Daycare
01.2017 - 07.2017
Television Journalism Intern
NY1 News
09.2016 - 02.2017
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