DOMINIQUE FRANCOIS
Jr Analyst
Brooklyn,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business analyst position. Ready to utilize my skills in data analysis, process improvement, and problem-solving, to help team achieve company goals.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Direct Support Professional
PearlCare Search Group
New York, NY
12.2022 - 10.2023
- Establishing a secure, positive environment that nurtures residents' needs, self-expression and goals
- Accompanying residence to any day programs or appointments
- Overseeing residents and taking care of their needs, and performing housekeeping duties
- Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines
- Advancing residents’ decision-making, productivity, and participation in a range of activities
- Promoting independence in daily activities, such as work, learning and leisure
- Facilitate resident’s inclusion in the community's experiences and activities
- Maintaining knowledge of residents’ requirements
- Complying with facility’s policies and procedures
- Maintaining documentation in compliance with company procedures.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Direct Support Professional
Job Path NYC
Manhattan, NY
08.2019 - 12.2022
- Establishing a secure, positive environment that nurtures residents' needs, self-expression, and goals
- Overseeing residents and taking care of their needs, and performing housekeeping duties
- Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines
- Advancing residents’ decision-making, productivity and participation in a range of activities
- Promoting independence in daily activities, such as work, learning and leisure
- Facilitate resident’s inclusion in the community's experiences and activities
- Maintaining knowledge of residents’ requirements
- Complying with facility’s policies and procedures
- Maintaining documentation in compliance with company procedures
- Operating facility’s vehicles in compliance with company policies and governmental statutes.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Warehouse Associate
Doubleheader
Brooklyn, NY
02.2021 - 03.2021
- Received and tracked shipments
- Embarked merchandise in delivery trucks using appropriate tools
- Accommodated and carefully handled fragile merchandise
- Tracked and documented exact shipment arrival and departure times
- Tagged and labeled merchandise
- Labeled and stockpiled merchandise according to size, shape, and type
- Boxed, wrapped and packed merchandise in accordance with relevant procedures and standards
- Prepared all orders for shipment
- Recorded and managed all impaired or damaged merchandise items
- Entered data in inventory and logistics software programs
- Operating facility’s vehicles in compliance with company policies and governmental statutes.
Sales Associate
The Door
Manhattan, NY
03.2019 - 06.2019
- Handled responsibilities of receiving incoming inventory items and organizing them according to size and type
- Performed the tasks of assisting with setting up of sales floor display
- Assigned responsibilities of maintaining a clean working environment.
Cashier/Food
Prep. Popeyes
Brooklyn, NY
11.2018 - 02.2019
- Handled all customer payment and credit transactions
- Responsible for the daily balancing and reconciling of cash office account/s
- Handle daily deposits
- Assisted the Office Manager and/or General Manager with various clerical duties as needed
- Attended meetings and trainings as scheduled
- Perform basic administrative and other duties as assigned
- Maintain the appearance of the showroom & work area.
Sales Associate
Foot Locker
Brooklyn, NY
04.2018 - 11.2018
- Handled responsibilities of receiving incoming inventory items and organizing them according to size and type
- Performed the tasks of assisting with setting up of sales floor display
- Assigned responsibilities of maintaining a clean working environment
- Handled the tasks of assisting customers by identifying and meeting their requirements
- Performed responsibilities of providing excellent customers service by attending to their needs.
Daycare Aid. The Wright Daycare
Brooklyn, NY
01.2017 - 07.2017
- Assisted the director with planning and managing the program
- Taught and monitored children when needed
- Maintained center paperwork and kept files on each child organized
- Worked closely with the director and teachers to establish, evaluate, and revise curriculum.
Television Journalism Intern
NY1 News
New York, NY
09.2016 - 02.2017
- Answered phone inquiries, direct calls, and provided basic company information
- Performed clerical duties, taking memos, maintaining files, and organizing documents
- Assisted in preparing information and research materials
- Sorted and managed files
- Typed documents, drafts, reports and transcribed interviews
- Managed databases and input information, data, and records
- Attend company functions and networking events
- Shadowed multiple office positions and trained in a variety of tasks.
Education
Bachelor of Science - IT Management
Western Governors University
Salt Lake City, Utah 01.2022 - 09.2023
Skills
Excel
SQL
Microsoft Office Suite
Microsoft WordGoogle DocsClerical support
Multitasking Abilities
Decision-Making
Organizational Development
Candidate Sourcing
Training development
Team Building
Training and mentoring
File and records management
Pre-Employment Screening
Recruitment
Contract Negotiation
HRIS knowledge
Onboarding understanding
Data analysis
Pivot tables
Agile Software Development
Data Gathering
File management
Marketing research
Statistical analysis
Logistics
Business Development
Business planning
Workflow Analysis
Technical Writing
Data Mapping
Web-based reporting tools
Competitive analysis
Needs assessments
Operations analysis
Technical documentation development
Agile environments
Troubleshooting
Administrative tasks
HTML and CSS proficiency
Software Development
Development standards
Algorithms and data structures
Web app development
Social media understanding
Software Development Life Cycle (SDLC)
Accomplishments
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Designed a new workflow to improve overall query performance.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Google Information Technology Support Professional Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL 4 Foundation
02-2023
Direct Support Professional
PearlCare Search Group
12.2022 - 10.2023
Google Information Technology Support Professional Certified
11-2022
CPR
11-2022
Approved Medication Assistive Personnel
09-2022
Bachelor of Science - IT Management
Western Governors University
01.2022 - 09.2023
Warehouse Associate
Doubleheader
02.2021 - 03.2021
Direct Support Professional
Job Path NYC
08.2019 - 12.2022
Sales Associate
The Door
03.2019 - 06.2019
Cashier/Food
Prep. Popeyes
11.2018 - 02.2019
Sales Associate
Foot Locker
04.2018 - 11.2018
Daycare Aid. The Wright Daycare
01.2017 - 07.2017
Television Journalism Intern
NY1 News
09.2016 - 02.2017