Enthusiastic professional with expertise in classroom organization and individualized support. Committed to fostering positive learning experiences for students with special needs through effective communication and behavior management techniques.
Overview
10
10
years of professional experience
Work History
Paraprofessional
Upper Moreland School District
Hatboro, PA
01.2023 - Current
Supported classroom instruction by assisting teachers with lesson plans and student engagement.
Implemented individualized learning strategies to address diverse student needs and learning styles.
Monitored student behavior, providing guidance to foster a positive learning environment.
Collaborated with educators to develop and adapt instructional materials for various subjects.
Assisted in the administration of assessments, ensuring accurate data collection and reporting.
Mentored new paraprofessionals, sharing best practices for supporting students effectively.
Participated in professional development workshops to enhance skills in special education support techniques.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Instructor/Customer Service Representative Manager
Aqua-Tots Swim Schools
Horsham, PA
06.2021 - 01.2023
Led group swim sessions, ensuring safety and encouraging participation.
Trained and mentored junior instructors on teaching techniques and safety protocols.
Collaborated with parents to address concerns and track student development.
Streamlined class scheduling processes, improving operational efficiency.
Organized community outreach events to promote water safety awareness programs.
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Trained new staff on company policies and customer service best practices, fostering a supportive environment.
Managed escalated issues swiftly, ensuring timely resolutions and maintaining positive relationships with clients.
Analyzed customer feedback to identify trends, driving improvements in service delivery and operational efficiency.
Shift Lead Manager
Corner Bakery Cafe
Horsham, PA
03.2017 - 06.2021
Supervised daily operations to ensure efficient workflow and customer satisfaction.
Trained and mentored new team members on service standards and procedures.
Coordinated staff schedules to optimize coverage during peak hours.
Implemented inventory management practices to reduce waste and maintain stock levels.
Server
Ann's Choice
Warminster, PA
09.2016 - 03.2017
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Managed table assignments and coordinated with kitchen staff for timely order fulfillment.
Trained new servers on menu offerings and service techniques to enhance team performance.
Implemented efficient workflow strategies to optimize dining room operations during peak hours.
Collaborated with management to develop promotional events that increased guest engagement and sales.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Master of Science - Special Education
Western Governors University
Salt Lake City, UT
12-2026
High School Diploma -
Upper Moreland High School
Willow Grove, PA
06-2019
Associate of Science - Secondary Education
Montgomery County Community College
Blue Bell, PA
05-2024
Associate of Science - Criminal Justice
Montgomery Country Community College
Blue Bell, PA
05-2022
Skills
Behavior management
Effective communication
Helping students with special needs
Small group and individual assistance
Teacher support
Patient
Classroom organization
CPR and first aid
Special education
Timeline
Paraprofessional
Upper Moreland School District
01.2023 - Current
Instructor/Customer Service Representative Manager