Dominique Hammond
Tucson,AZ
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.
Overview
2
2
years of professional experience
Work History
General Merchandiser
Target
Tucson, AZ
04.2022 - Current
- Developed and implemented merchandising strategies to increase sales.
- Organized product displays in retail stores according to company guidelines.
- Created innovative visual merchandising concepts for store windows and interior displays.
- Monitored inventory levels and adjusted stocking accordingly.
- Assisted customers with product selection and answered inquiries about product features.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Assistant Manager
Windsor Fashions
Tucson, AZ
04.2023 - 06.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
Education
High School Diploma -
South Walton High School
Santa Rosa Beach, FL05.2017
Skills
- Merchandising Knowledge
- Problem-Solving
- Product Recommendations
- Verbal and Written Communication
- Sales Goals Attainment
- Customer Service
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Flexible Schedule
- Listening Skills
- Friendly and Outgoing
- Reading Comprehension Skills
- Relationship Building
- Excellent Communication Skills
- Written and Oral Communication Skills
- Positive and Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Volunteer Experience
Camo Kidz Daycare
Phone: 623-663-9464
Email: camokidsdaycare@gmail.com
- Assisted with preparing meals for children ages 1 year+
- Helped organize field trips
- Planned daily activities
References
References available upon request.
Timeline
Assistant Manager
Windsor Fashions
04.2023 - 06.2023
General Merchandiser
Target
04.2022 - Current
High School Diploma -
South Walton High School