Dominique Hayes, MPH
Canton,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Language
Work History
Clinical Research Coordinator Technician
Michigan Medicine
07.2023 - Current
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifestyle.
- Facilitated clear communication between principal investigators, and study participants for seamless trial execution.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
Inpatient Pharmacy Technician
Michigan Medicine
08.2022 - 02.2024
- Safeguarded patient confidentiality by maintaining accurate records and protecting sensitive information under HIPAA guidelines.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Clinical Research Coordinator Intern
Michigan Medicine
08.2023 - 12.2023
- Collected, evaluated, and modeled collected data from patients aged 70 and older.
- Gained hands-on experience in RedCap, increasing proficiency and expanding technical skill set.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacted with participants and family members by phone or in person to conduct baseline, daily, 30 day post assessments along with medical review.
Senior Certified Pharmacy Technician
Meijer
05.2018 - 02.2023
- Streamlined insurance billing procedures to expedite claims processing while reducing errors related to inaccurate coding or incomplete information submission.
- Demonstrated expertise in compounding custom medications tailored specifically to individual patient needs as prescribed by physicians or specialists.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Stocked, labeled, and inventoried medications to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
Education
Master of Science - Public Health
Eastern Michigan University
Ypsilanti, MI04.2024
Bachelor of Science - Health Communication
Grand Valley State University
Allendale, MI05.2021
Bachelor of Science - Advertising And Public Relations
Grand Valley State University
Allendale, MI05.2021
Skills
- Adverse Event Reporting
- Medication Dispensing
- Study protocols
- Documentation management
- Good Clinical Practices
- Research experience
- Fast Learner
- Leadership skills
Affiliations
- Alpha Kappa Psi Co-Ed Business Fraternity - Psi Xi Chapter - Position: Treasurer (2020-2021)
- Sigma Gamma Rho Sorority, INC. - Zeta Zeta Sigma Alumnae Chapter - Parliamentarian (2022-Present)
Timeline
Clinical Research Coordinator Intern
Michigan Medicine
08.2023 - 12.2023
Clinical Research Coordinator Technician
Michigan Medicine
07.2023 - Current
Inpatient Pharmacy Technician
Michigan Medicine
08.2022 - 02.2024
Senior Certified Pharmacy Technician
Meijer
05.2018 - 02.2023
Master of Science - Public Health
Eastern Michigan University
Bachelor of Science - Health Communication
Grand Valley State University
Bachelor of Science - Advertising And Public Relations
Grand Valley State University