Summary
Overview
Work History
Education
Skills
Additional Information
bicycle riding, cooking, drawing
Timeline
Generic

Dominique Jean-Gilles

Boca Raton,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Banquet Assistant

Coral Spring Marriott
02.2005 - Current
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Followed safety procedures and incorporated safety equipment to reduce injury and loss.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Property & Casualty Agent

Teleperformance
03.2022 - 12.2022
  • I assisted customers with their insurance policies and premium payments
  • Helped customers navigate the specific laws of their states regarding insurance
  • Provided excellent customer service ensured satisfaction and loyalty
  • Strong knowledge of Knowledge central and P.A.S systems
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.

Health Insurance Agent

Everise
09.2020 - 11.2020
  • 2020 Working with Medicare members, during Open enrollment period Customer sales experience & business communications with a proven track record in sales, marketing & customer relations
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
  • Educated clients about health insurance coverage options, benefits and costs.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Learns & comprehends quickly, disciplined to work on & off-site
  • Enjoys working & being part of an essential team demonstrated coaching skills that benefit not only co-workers but the team’s overall profitability & environment
  • Creative, thinks out of the box with problem solving proficiencies
  • Internet savvy, worked on all MS Office, Adobe Photoshop & Delphi (HRM) Software Business Communications utilizing working Spanish & vastly fluent in French.

Health Insurance Agent

Everise
07.2021 - 11.2021
  • Sold policies during special enrollment period & increase customer base.
  • Developed sales strategies to increase sales of insurance policies.
  • Followed up promptly with interested clients to close sales.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.

Education

Associates Degree - Computer Graphics

Keiser College
2002

Skills

  • Consultative Sales Approach
  • Policy Renewals
  • Insurance Eligibility
  • Health Insurance Industry Knowledge

Additional Information

  • 240 Health Insurance License – Property & Casualty license 220 - Life/variable Annuity Insurance 214- W600645

bicycle riding, cooking, drawing

Love to ride my bike gives me piece of mind and better health.  Drawing is something I have been doing for a while and have always enjoyed it .I enjoy cooking delicious  meals from different parts of the globe for friends and family.

Timeline

Property & Casualty Agent

Teleperformance
03.2022 - 12.2022

Health Insurance Agent

Everise
07.2021 - 11.2021

Health Insurance Agent

Everise
09.2020 - 11.2020

Banquet Assistant

Coral Spring Marriott
02.2005 - Current

Associates Degree - Computer Graphics

Keiser College

Similar Profiles

CREATE PROFILE
Dominique Jean-Gilles