Dominique Johnson
Seagoville,TX
Summary
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
USPS
Garland, TX
10.2021 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Operated vehicles and equipment to transport packages and mail pieces.
- Worked closely with other employees in mail office and handled various administrative tasks.
Delivery Courier
FedEx
Addison, TX
08.2020 - 09.2021
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
Insurance Agent
Kemper Insurance
Dallas, TX
12.2019 - 04.2020
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
City Letter Carrier
USPS
Richards, TX
11.2013 - 11.2019
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
No Degree -
Texas Southern University
Houston, TXSkills
- Mail delivery
- Payment collections
- Policy Feature Explanations
- Marketing Strategy Development
- Time Management
- Critical Thinking
- Records Maintenance
- Relationship Building
Certification
- Licensed Insurance Agent (General Lines Property & Casualty
Timeline
City Carrier Assistant
USPS
10.2021 - Current
Delivery Courier
FedEx
08.2020 - 09.2021
Insurance Agent
Kemper Insurance
12.2019 - 04.2020
City Letter Carrier
USPS
11.2013 - 11.2019
No Degree -
Texas Southern University