Mina Gerges
115 Seminole Ave
Lincoln Park,NJ
Summary
City Carrier Assistant offering 5 years of industry experience. Strong history of managing high-volume routes with superior accuracy. Frequently commended for efficiency and attention to detail. Engaging City Carrier Assistant with safe driving record and reputation for highly efficient work. Hardworking self-motivator wiling to perform clerical duties after all mail has been delivered. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
City Carrier Assistant
USPS, United States Postal Service
Paramus, NJ
11.2016 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Operated vehicles and equipment to transport packages and mail pieces.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Explained mail regulations, policies or procedures to postal customers.
- Routed walking and driveling correspondence, products, or mail to correct destinations.
Driver-part Time
Dunkin Donuts
North Arlington, NJ
08.2017 - 09.2019
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered employees and materials to job sites daily.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Quality Control Supervisor
Chesterfield Cleaners Company
New York, NY
09.2010 - 10.2016
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Maintained testing equipment in good working order to effectively quality control production lines.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Reported production malfunctions to managers and production supervisors.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Recorded, analyzed and distributed statistical information.
Customer Service Representative
Chesterfield Cleaners Company,
New York, NY
08.2008 - 08.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Quality Control Specialist
Nagy Trecko's Factory For Yarn And Textile & Dyein
Alexandria, Egypt
08.2005 - 06.2008
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and maintained several databases to track statistical data.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Inspected incoming products for adherence to labeling laws and company quality standards.
- Fixed identified issues to improve workflows.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
Education
Bachelor of Science - General Quality Control
Workers University
Alexandria-Egypt 09.1999 - 06.2003
Skills
CDL Permit - Twice card available
Additional Information
operation dry clean machine new york certification Cdl permit - Twic card -Dot
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Driver-part Time
Dunkin Donuts
08.2017 - 09.2019
City Carrier Assistant
USPS, United States Postal Service
11.2016 - Current
Quality Control Supervisor
Chesterfield Cleaners Company
09.2010 - 10.2016
Customer Service Representative
Chesterfield Cleaners Company,
08.2008 - 08.2010
Quality Control Specialist
Nagy Trecko's Factory For Yarn And Textile & Dyein
08.2005 - 06.2008
Bachelor of Science - General Quality Control
Workers University
09.1999 - 06.2003
Similar Profiles
Morgan SimmonsMorgan Simmons
Supervisor of Distribution Operations (SDO)/Mail Handler at USPS (United States Postal Service)Supervisor of Distribution Operations (SDO)/Mail Handler at USPS (United States Postal Service)
John Eric JonesJohn Eric Jones
Distribution/Finance Clerk at USPS, United States Postal ServiceDistribution/Finance Clerk at USPS, United States Postal Service
Paul StrengerPaul Strenger
CCA 'City Carrier Assistant' at USPS, United States Postal ServiceCCA 'City Carrier Assistant' at USPS, United States Postal Service