Dominique Jones
Los Angeles,CA
Summary
Energetic professional seeking a challenging position offering a positive and professional work ethic. Ability to work with other employees responsibly and efficiently and to help companies grow worldwide. Willing to relocate: Anywhere. Authorized to work in the US for any employer. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier/Front End
Whole Foods Market
11.2017 - Current
- Increased efficiency and team productivity by promoting operational best practices
- Maintained up-to-date knowledge of product and service changes
- Delivered prompt service to prioritize customer needs
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Cross-trained and provided back up for customer service managers
- Sought ways to improve processes and services provided
- Recommended products to customers, thoroughly explaining details
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces
- Communicated professionally with colleagues, freelancers and clients
- Exhibited high energy and professionalism when dealing with clients and staff
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Met customer call guidelines for service levels, handle time and productivity
- Provided ongoing guest service.
Cashier/Customer Service
Goodwill Industries
09.2015 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items and join reward programs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Collected and authorized payments of guests
- Greeted customers entering store and responded promptly to customer needs
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Worked closely with shift manager to solve problems and handle customer concerns
- Welcomed customers and helped determine their needs.
Cashier/Sales Associate
Wholesale bargain
12.2014 - 09.2016
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise
- Attended and participated in sales meetings to stay abreast of current offers and product issues
- Assisted in development of trainees, providing instruction and support to optimize readiness
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals
- Rotated stock correctly to prevent out-of-date products and removed aging items from maintaining to build special promotional displays.
Cashier/Customer Service
Williams-Sonoma, Inc.
07.2006 - 02.2009
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Created price tags and merchandise signs
- Processed customer refunds and exchanges according to established guidelines
- Stocked, tagged and displayed merchandise as required.
Education
High school diploma -
Penn foster
Scranton, PA01.2024
Skills
- Customer Service
- Crew Member
- Customer Service (10 years)
- Cashiering (10 years)
- Cash Handling (10 years)
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Patience and Empathy
- Work Ethic and Integrity
- Customer Assistance
Certification
Food Handler, 10/01/22, 10/01/25, Can handle food of all kinds
Personal Information
Title: GREAT SALES ASSOCIATE
cooking
i can pretty much cook anything with the right directions
Timeline
Cashier/Front End
Whole Foods Market
11.2017 - Current
Cashier/Customer Service
Goodwill Industries
09.2015 - 11.2017
Cashier/Sales Associate
Wholesale bargain
12.2014 - 09.2016
Cashier/Customer Service
Williams-Sonoma, Inc.
07.2006 - 02.2009
High school diploma -
Penn foster