Dominique Knox
Kennesaw
Summary
Developed technical troubleshooting and customer support skills in fast-paced, customer-oriented environment. Demonstrates ability to adapt and apply problem-solving techniques to enhance user satisfaction and operational efficiency. Seeking to transition into new role where these skills can be leveraged and further developed.
Overview
4
4
years of professional experience
Work History
Intern
Marietta Police Department
07.2025 - Current
- Participated in training sessions on law enforcement protocols and emergency response procedures.
- Gained experience within departments such as patrol, crime scene, SWAT, dispatch, CRU, STEP, and real-time crime center.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the department, applying learned concepts directly to relevant work situations.
Server
Fish Thyme Restaurant And Bar
02.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently to enhance guest experience and satisfaction.
- Trained new servers on menu knowledge and service techniques.
- Recommended menu items based on guest preferences, increasing sales opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in maintaining cleanliness of dining area and adherence to health standards.
SERVER
Guston's Grille & Tap
04.2022 - 11.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
- Resolved customer complaints promptly, fostering a positive atmosphere within the establishment.
RETAIL SALES ASSOCIATE
Forever 21
01.2022 - 03.2022
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Maintained cleanliness of work areas throughout shift according to company standards.
- Demonstrated excellent organizational skills while stocking shelves and arranging displays.
Education
Bachelor of Science (B.S.) - Criminal Justice
Kennesaw State University
Kennesaw, GA, US12.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking and organization
- Attention to detail
- Professional appearance
- Quick learner
- Problem-solving
- Computer skills
Accomplishments
Excelled in the Navy Junior Reserve Officers Training Corps serving as the units Drill Team Captain, Color Guard co-captain and as the units Operations officer, Platoon Commander and Recruiting Officer.
Timeline
Intern
Marietta Police Department
07.2025 - Current
Server
Fish Thyme Restaurant And Bar
02.2025 - Current
SERVER
Guston's Grille & Tap
04.2022 - 11.2024
RETAIL SALES ASSOCIATE
Forever 21
01.2022 - 03.2022
Bachelor of Science (B.S.) - Criminal Justice
Kennesaw State University
Relevant Coursework
- Criminal Investigation
- Ethics in Criminal Justice
Awards & Honors
- Fall 2021 Presidents List
- Spring 2022 Deans List
- Fall 2022 Deans List
- Spring 2023 Deans List
- Fall 2023 Deans List
- Spring 2024 Deans List
- Fall 2024 Deans List
- Spring 2024 Presidents List
- Fall 2025 Presidents List
AWARDS
Military Order of World Wars, National Society United States Daughters of 1812
Military Order of World Wars
The Military Order of the World Wars (MOWW) Award of Merit is primarily a program for recognizing excellence in military and scholastic studies among Junior ROTC cadets for overall improvement during the academic year to recognize cadets who excel in both military and scholastic aspects of their training program.