Summary
Overview
Work History
Education
Skills
Additional Highlights
Timeline
Generic

Dominique Kornegay

Summary

Detail-oriented quality professional with extensive experience in equipment qualification, compliance testing, and operational efficiency. Skilled in developing and executing testing protocols, analyzing data, and recommending corrective actions to enhance product quality. Adept at utilizing technical drawings, specifications, and industry standards to ensure precision and reliability. Proven ability to lead cross-functional projects, resolve complex issues, and deliver results that align with customer and company objectives.

Overview

2025
2025
years of professional experience

Work History

Field Service Engineer

Agilent Technologies
09.2018 - Current
  • Developed and conducted testing protocols for analytical equipment to ensure compliance with industry and client standards
  • Created and executed qualification services for multiple systems, producing detailed inspection documentation and recommending corrective actions for identified deficiencies
  • Collaborated with cross-functional teams to evaluate work methods, policies, and procedures, resulting in enhanced operational efficiency and reduced qualification cycle times
  • Analyzed operational data to identify trends, optimize processes, and implement cost-saving strategies while maintaining quality performance requirements
  • Reviewed and interpreted technical drawings and specifications, adapting testing methods and inspection tools to meet project requirements
  • Participated in compliance audits, delivering insights that aligned with regulatory standards and client expectations
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.

Certified Training Instructor (Advanced HPLC)

Agilent Technologies
  • Designed and led advanced training programs, including testing and troubleshooting methodologies, fostering enhanced team performance
  • Evaluated and revised operational standards, aligning training content with evolving industry practices
  • Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.

Education

Master of Science - Applied Physical Science (Concentration in Polymers and Materials)

Georgia Southern University
Statesboro, GA
05.2018

Bachelor of Science - Chemistry

Georgia Southern University
Statesboro, GA
05.2016

Skills

  • Quality Assurance & Testing: Developing inspection protocols, evaluating operational data, ensuring compliance
  • Technical Expertise: Proficient in interpreting technical drawings, adapting inspection tools, and implementing standards
  • Operational Efficiency: Optimizing processes, reducing qualification cycle times, and improving testing accuracy
  • Documentation & Compliance: Preparing detailed reports, performing audits, and recommending corrective actions
  • Leadership & Collaboration: Guiding teams through training, troubleshooting, and project implementation
  • Software Proficiency: Microsoft Office Suite (Excel, PowerPoint, Teams), data analysis tools
  • Training delivery
  • Cross-cultural communication

Additional Highlights

  • Reduced qualification cycle time by identifying procedural inefficiencies and implementing streamlined methods.
  • Enhanced inspection processes through innovative adaptation of testing tools and techniques.
  • Consistently exceeded quality benchmarks by aligning operational goals with customer and regulatory standards.

Timeline

Field Service Engineer

Agilent Technologies
09.2018 - Current

Bachelor of Science - Chemistry

Georgia Southern University

Certified Training Instructor (Advanced HPLC)

Agilent Technologies

Master of Science - Applied Physical Science (Concentration in Polymers and Materials)

Georgia Southern University
Dominique Kornegay