Overview
Work History
Education
Skills
Timeline
Generic

Dominique Lheureux

West Branch,IA

Overview

16
16
years of professional experience

Work History

Director of Client Experience

Business & Financial Strategies
09.2020 - Current

As the head of our team, I am responsible for planning and executing client appreciation events, designing and submitting marketing materials for approval with compliance, organizing volunteer opportunities, delegating and overseeing the firm's social media platforms, and finalizing donations and sponsorships in the communicty to build brand awareness. I am proud that I have stayed well within our marketing budget each year while delivering memorable events and experiences. Not only meeting but consistently exceeding client experiences with each interaction. Successfully organized quarterly team building events positively strengthening team culture.

  • Licensed in life, health & accident insurance.
  • Work with individuals making recommendations for Medicare products that are eligible.
  • Completed training as administrator working for a firm of financial advisors and broker dealer.
  • Currently studying for SIE exam.
  • Organize Team Build Events
  • Client Appreciation Gifts and Events
  • Volunteerism and goodwill in the community
  • Sponsorship and donations to charitable organizations and events

Brand Ambassador/Operations Manager

William Wesely Grand Salon and Spa
08.2008 - 08.2020

I began my career working for the sister salon, Blaze A Color Salon in Coralville as a stylist. I quickly moved into an assistant manager role that lead to moving to William Wesley Grand Salon & Spa in Davenport as the Salon Manager. My passion for educating helped my role evolve into Brand Ambassador. This allowed me to become a guest educator with the trade schools in Eastern Iowa along creating and instilling the training manual used at all 3 salon locations. My strong sales experience and willingness to learn product knowledge led to working with one of the product lines as a platform artist at conventions.

  • Maintained overhead and inventory, keeping costs down
  • Recruit eligible employees
  • Execute training and complete on boarding with all new hires, continue ongoing education with all employees
  • Guest speak at trade schools and other educational events
  • Organize team building events, creating a fun culture and atmosphere

Education

Cosmetology - Cosmetology

La James International College
Iowa City, IA
08.2008

High School Diploma -

Ankeny High School
Ankeny, IA
12.2006

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Creativity and Innovation
  • Project Coordination
  • Computer Proficiency
  • Money handling abilities

Timeline

Director of Client Experience

Business & Financial Strategies
09.2020 - Current

Brand Ambassador/Operations Manager

William Wesely Grand Salon and Spa
08.2008 - 08.2020

Cosmetology - Cosmetology

La James International College

High School Diploma -

Ankeny High School
Dominique Lheureux