Project Manager with extensive experience in leading remote teams to achieve strategic goals and improve operational efficiency. Demonstrates strong skills in problem-solving, strategic planning, and customer retention, resulting in significant productivity gains and cost reductions. Seeking to leverage leadership and analytical expertise in a remote role to drive project success and foster continuous improvement.
Overview
15
15
years of professional experience
Work History
Project Manager
Austin HVAC
03.2024 - Current
Lead virtual project teams to exceed targets through strategic implementation
Facilitate online team collaboration to ensure project success and continuous improvement
General Manager
AAJ Cooling
06.2023 - Current
Manage remote teams, ensuring timely project delivery and impactful outcomes
Implement data-driven strategies for efficiency gains and cost reductions
Resolve customer disputes through open, remote communication channels
Service Manager
AAJ Cooling
04.2022 - 03.2024
Conduct virtual performance evaluations and provide remote technical support
Optimize remote workforce scheduling and inventory management
Commercial Service Technician
Fiat Incorporated
01.2020 - 08.2020
Delivered remote diagnostics and preventive maintenance guidance
Achieved 100% quality service rating via virtual customer interactions
Startup Technician
Chas Roberts AC & Plumbing
01.2019 - 01.2020
Provided remote troubleshooting and maintenance support for HVAC systems
Electrician Apprentice
Recon Construction
03.2018 - 08.2018
Assisted in scheduling and remote support for electrical installations
Director on Military Scheduling
US Navy (FACSFAC Pearl Harbor)
12.2014 - 12.2017
3M Maintenance Supervisor
US Navy
09.2009 - 11.2014
Led remote team operations and maintenance, enhancing readiness and efficiency
Managed large-scale operations remotely, coordinating with international partners
Pioneered new scheduling techniques, optimizing resource allocation across naval operations
Implemented cutting-edge systems for improved coordination
Drove significant improvements in operational readiness through strategic scheduling
Reduced conflicts and increased mission success rates
Education
Nondestructive Testing Program -
The Ocean Corporation
Houston, TX
04.2022
Associates in Mechanical Maintenance Engineering -
The Refrigeration School
Phoenix, AZ
04.2019
Associates of Science - Psychology
Excelsior College
Albany, NY
04.2015
Skills
Remote Team Leadership
Strategic Planning
Quality Control
Customer Retention
Time Management
Critical Thinking
Problem Solving
Efficiency Optimization
Customsection - Military
US Navy, Veteran, 09/01/09, 12/01/17
Timeline
Project Manager
Austin HVAC
03.2024 - Current
General Manager
AAJ Cooling
06.2023 - Current
Service Manager
AAJ Cooling
04.2022 - 03.2024
Commercial Service Technician
Fiat Incorporated
01.2020 - 08.2020
Startup Technician
Chas Roberts AC & Plumbing
01.2019 - 01.2020
Electrician Apprentice
Recon Construction
03.2018 - 08.2018
Director on Military Scheduling
US Navy (FACSFAC Pearl Harbor)
12.2014 - 12.2017
3M Maintenance Supervisor
US Navy
09.2009 - 11.2014
Nondestructive Testing Program -
The Ocean Corporation
Associates in Mechanical Maintenance Engineering -
Registered Nurse, Cardiac Telemetry at Medpro Staffing - St. David's South Austin, AustinRegistered Nurse, Cardiac Telemetry at Medpro Staffing - St. David's South Austin, Austin