Dominique Machielse NRCMA (NAHP)
University of Michigan Health West-Community Health Center
Wyomig,MI
2
Languages
1
Certification
8
years of professional experience
Compassionate Nationally Registered Certified Medical Assistant (NAHP) with 8 years of multi-specialty clinical experience working in Ortho, Ob-Gyn, Internal Medicine, Family Practice, Urology, Osteo-Manipulative Therapy and General Surgery. Explicitly cross-trained in front desk Patient Service Representative (PSR) operations. I employ a deep understanding of patient workflows, medical terminology, and multi-specialty scheduling in Epic EHR, providing a seamless bridge with back-office clinical care and front-office administrative efficiency.
Work History
Cat Scan Tech Assistant II
5 Years- Patient care and preparation- Greet patients and verify identity and exam requisitions, explain procedures in lay terminology, screen patients for allergies or contraindications.
- Technologist support- transport patients from the Emergency Department, assist the CT Technologist with patient transfer, positioning and room setup during trauma and routine imaging.
- Input patient information and reason for scan. Ensure patient labs are stable and pregnancy test is completed if appropriate
NRCMA (NAHP)/PSR
8 Years 3 Months- Deliver high-quality clinical care - Multi specialty rooming, vitals and intake, phlebotomy and injections, minor procedure assisting, HIPAA compliance and chart documentation, EPIC super user, BLS/CPR Certified.
- Front Desk Operations - Cross specialty scheduling, multiline triage, medical records management, insurance verification, patient check in and check out.
- Patient flow coordination - Clarified clinical notes to expedite prior authorizations for multi specialty diagnostic test and procedures, documenting, reviewing and forwarding prescription refill request.
Business Support Associate (BSA)
2 Years 5 Months- Track completed imaging studies utilizing Sectra, Medcom and Michigan Med with coordination with the radiologist to ensure prompt reviews.
- create /scan CDs for image transfers from other hospitals. Coordinate and notify providers of emergency incoming hospital transfers.
- Fax patient records utilizing HIPAA Compliance, and update patient charts by creating and combining accession numbers with transferred imaging.
Education
Certified Medical Assistant - Health Care
Skills
Patient Intake Coordination
Epic Super User
Insurance Verification
HIPAA Compliance & Confidentiality
BLS
OSHA Compliance
Patient Data Management
Medical Terminology
Records Management Coordination (ROI)
Phlebotomy
EKG
and injections
Minor Office Procedures and Point of Care Testing
Vitals
Chief Complaint
Medical History
Multi-Line Phone Management
Prior Authorizations
Certification
NRCMA
BLS (AHA)
Epic Super User
Compliance Health Champion
Languages
English
Full Professional
Dutch
Limited Working
Timeline
Business Support Associate (BSA)
University of Michigan Health West Hospital
04.2023 - 09.2025Read More
Cat Scan Tech Assistant II
University of Michigan Health West Hosptital
11.2021 - CurrentRead More
NRCMA (NAHP)/PSR
University of Michigan Health West-Community Health Center
08.2018 - CurrentRead More
Ross Medical Education Center
Certified Medical Assistant from Health Care
Read More