Dominique Martin

• Maintain and manage the inventory of medical supplies, surgical instruments, and equipment. Track usage rates of supplies, and anticipate future needs to ensure continuous availability.
• Order, receive, and stock supplies, ensuring proper storage conditions, and organization. Conduct regular inventory counts and audits to reconcile stock levels.
• Collect soiled instruments and medical equipment from various departments (e.g., operating rooms, emergency department).
• Clean and disinfect medical tools and equipment using detergents, ultrasonic cleaners, and manual techniques.

• Scheduled patient appointments and entered required information in the computer system in an accurate and timely manner.
• Explained all required forms to the patient or guarantor, and obtained the necessary signatures.
• Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to the patient or guarantor, and obtaining necessary signatures.
• Protected the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
• Verified insurance eligibility and benefits, and ensured all notifications and authorizations are completed within the required timeframes.
• Posted payments in the computer system, and generated the appropriate patient receipts.
• Ensured safe care to patients, staff, and visitors; adheres to all policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
• I promoted my individual professional growth and development by meeting the requirements for mandatory continuing education, skills competency, and supporting department-based goals, which contribute to the success of the organization; I served as a mentor and resource to less experienced staff.

Answered all incoming and inter-hospital calls within 30 seconds, and paged over the public address system.

• Responded to all emergency codes within 5 seconds, and proceeded with appropriate procedures.
• Assisted security by monitoring devices and paging/calling on SpectraLink phones.
• Assisted and directed all visitors or patients to their specific areas within the hospital.