Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOMINIQUE MARTIN

Jacksonville

Summary

Experienced customer service professional with a background in receptionist duties and schedule management. Exceptional at greeting and assisting clients, addressing inquiries, and maintaining a friendly and professional demeanor. Skilled in managing schedules, coordinating calendars, and optimizing team productivity through effective time management. Recognized for outstanding organizational abilities, amazing attention to detail, and a steadfast commitment to delivering excellent customer service. Demonstrated ability to handle multiple tasks simultaneously in fast-paced environments while maintaining a calm and helpful attitude.

Overview

7
7
years of professional experience

Work History

Assistant Teacher

The Goddard School
09.2024 - Current
  • At The Goddard School, I started as a Resource (Float) Teacher, working with various age groups from infants to VPK
  • I assisted with daily activities, including circle time, arts and crafts, and outdoor play, while ensuring a safe, engaging environment
  • Over time, I transitioned to an Assistant Teacher in the Infant/Toddler classroom, where I focus on the developmental needs of young children
  • My responsibilities include changing diapers, preparing and serving meals, and leading activities such as sensory play, and gross and fine motor skill exercises
  • I work closely with the Lead Teacher to support language development, problem-solving, and cognitive growth, while maintaining a nurturing, attentive atmosphere

Infant Teacher

Let’s Be Friends Academy
03.2024 - 09.2024
  • At Let’s Be Friends Academy I resigned primarily in the infant room
  • As an infant room teacher, I changed diapers, provided bottles and food, and engaged in nurturing activities that helped improve both gross, and fine motor skills
  • I also ensured the safety and well-being of the babies, monitoring them during play and feedings
  • I kept their environment clean, being sure to clean up after meals and any spills that may occur throughout the day
  • Each day I kept a log of the babies’ daily activities, including their diaper changes, feedings, and anything else the parents needed to be informed about

Afternoon Preschool Teacher

Rosewood Academy
06.2023 - 02.2024
  • At Rosewood Academy, I had the opportunity to work with various age groups, but I primarily worked in the infant and one-year-old classrooms, while also supporting VPK (Voluntary Prekindergarten) and other age groups
  • As an afternoon teacher, I relieved the morning staff, handling diaper changes, bottle feeding, and engaging in developmental activities such as tummy time and crawling exercises to support gross motor skills
  • I played with the babies to foster emotional security and developmental progress
  • In older classrooms, I assisted with arts and crafts, storytelling, and led free play activities, including outdoor play on the playground to encourage social skills, problem-solving, and physical development

Aftercare Counselor

Duval Charter
08.2022 - 06.2023
  • At Duval Charter I worked as an after-school care counselor and provide care for2nd grade children
  • Every day I could have anywhere between15-30 kids in a classroom by myself
  • As an aftercare counselor I oversaw the children and prepared, organized, and engaged in activities with them daily
  • I helped students with homework assignments and updated attendance records
  • I supervised the children during outdoor activities and made sure they were playing safely
  • I also helped the children resolve any conflicts that they had with other students and solved them accordingly

Team Member

Urban Air
09.2020 - 08.2022
  • At Urban Air, I held multiple roles, starting as a cashier, where I processed transactions, checked in memberships, and issued wristbands to guests
  • I also provided package recommendations based on customer needs and answered any inquiries
  • I was then promoted to Front Desk Lead, I supervised the team, assigned tasks, ensured adherence to roles, and provided training and support
  • Additionally, I worked as a Court Monitor, ensuring the safety of children while they played, and enforcing safety rules
  • I later transitioned to a receptionist role, handling phone calls, booking birthday parties, managing emails, and performing general administrative duties. I also helped with party management duties while in search for a permanent party manager, in this position I managed and created employee schedules, party schedules, and completed inventory.

Team Member

Arby’s
03.2018 - 01.2021
  • As a team member I operated the cash register, handling money transactions whether it was cash or card
  • I maintained the lobby area, making sure it was always clean
  • I also answered guest questions to the best of my ability and made sure to always keep customers happy
  • I received multiple positive surveys from our guests on multiple occasions as well

Education

Associate Degree - Arts

Florida State College at Jacksonville
01.2024

High School Diploma - undefined

Duval Charter High School
Baymeadows
01.2020

Skills

  • Dependable
  • Observant
  • Communication
  • Attention to detail
  • Multitasking
  • Patience
  • Adaptability
  • Time management
  • Positive attitude

Timeline

Assistant Teacher

The Goddard School
09.2024 - Current

Infant Teacher

Let’s Be Friends Academy
03.2024 - 09.2024

Afternoon Preschool Teacher

Rosewood Academy
06.2023 - 02.2024

Aftercare Counselor

Duval Charter
08.2022 - 06.2023

Team Member

Urban Air
09.2020 - 08.2022

Team Member

Arby’s
03.2018 - 01.2021

High School Diploma - undefined

Duval Charter High School

Associate Degree - Arts

Florida State College at Jacksonville

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DOMINIQUE MARTIN