Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dominique Mitchell

Melrose Park,IL

Summary

I am a compassionate healthcare professional with a background as a Lead Medical Assistant, known for high productivity and efficient task completion. Possess specialized skills in patient care, improved patient experience, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medial Assistant

Rush medical Canter (Downtown)
Chicago, IL
12.2025 - Current
  • Schedule patient appointments and follow-ups
  • Verify insurance and manage referrals
  • Maintain and update electronic health records (EHR)
  • Coordinate diagnostic testing (CT scans, sleep studies)
  • Handle patient phone calls (symptom triage, medication questions)
  • Educate patients on inhaler use and breathing treatments
  • Teach lifestyle changes (smoking cessation, oxygen safety)
  • Provide instructions for managing chronic lung diseases
  • Assist with home equipment training (CPAP machines, oxygen tanks)
  • Assisted pulmonologists with diagnostic testing including spirometry and pulmonary function tests
  • Monitored oxygen saturation and administered respiratory treatments
  • Educated patients on inhaler techniques and chronic disease management
  • Coordinated care for patients with COPD, asthma, and sleep disorders
  • Maintained accurate EHR documentation and supported clinical workflows

Traveling Medical Assistant

Traveling Medical Assistant – Primary Care (Aya Healthcare) Froedtert South Hospital
Pleasant Prairie, WI
08.2024 - 12.2025
  • Administer immunizations according to state laws and regulations.
  • Measure vital signs and took medical histories to prepare patients for examination.
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records.
  • Prepare treatment rooms for patient examinations.
  • Conduct laboratory tests such as blood draws and urine specimens according to established protocols.
  • Train other medical assistants at sites during contracts
  • Assist sites in developing standard operating procedures for MA work based on experience from other sites.

Traveling Medical Assistant

Traveling Medical Assistant- Neurosurgery (Aya Healthcare) Froedtert South
Pleasant Prairie, WI
08.2024 - 12.2025
  • Rooming Patients, taking vitals
  • Preparing examination rooms, setting up equipment
  • Assisting physicians during minor surgical procedures
  • Preparing and administering medications as directed by physicians
  • Following up with patients before and after surgery
  • Scheduling surgery and follow ups

Traveling Medical Assistant

Traveling Medical Assistant – Pulmonary Specialty (Aya Healthcare) Rush Medical Center
Pleasant Prairie, WI
05.2024 - 08.2024
  • Assisting with procedures
  • Administering Medication
  • Maintaining patient records
  • Collecting and processing specimens (Blood, Sputum)
  • Providing patient education on respiratory conditions, medications, and treatment
  • Handling phone calls, messages, and other correspondence from patients
  • Administered patient assessments and collected vital signs to ensure accurate health monitoring.
  • Assisted with patient scheduling and managed electronic health records for streamlined operations.
  • Coordinated with multidisciplinary teams to facilitate comprehensive patient care plans.

Medical Assistant

Registered Medical Assistant (Loyola University Medical Center)
Burr Ridge, IL
06.2019 - 05.2024
  • Administered medications under physician's supervision.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Served as an Interim Medical Assistant Team Lead in instances when supervisor was not available.

Medical Assistant

Lead Medical Assistant (University of Chicago Medicine)
Tinley Park, IL
04.2015 - 06.2019
  • Prepared treatment rooms for patient examinations.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Lead and oversee daily workflow of medical assistants
  • Train, onboard, and mentoring new staff members
  • Assign tasks and ensure staff productivity and efficiency
  • Act as a resource and role model for clinical staff
  • Monitor adherence to policies, procedures, and quality standards
  • Assist with performance feedback and staff development
  • Coordinate patient flow and clinic operations
  • Assist with scheduling, referrals, and patient coordination
  • Manage supplies, inventory, and equipment readiness
  • Support timekeeping, staffing coverage, and team communication
  • Participating in departmental meetings and process improvements

Certified Nursing Assistant

Certified Nurse Assistant- Med/Surgical unit (St. Catherines Hospital)
East Chicago, IL
06.2010 - 04.2015
  • Assisting with daily bathing
  • Vital signs
  • Assist with eating and reporting any changes to patient’s conditions
  • Help maintain a safe and clean environment for patients and offer emotional support
  • Assist in dressing changes
  • Assist with mobility and toileting patients after surgery
  • Assist with continence care

Education

Bachelor of Science - Healthcare Management

Rasmussen University
DeKalb, IL
01-2025

Medical Assistant Certification -

Brightwood College
Hammond
01-2018

High School Diploma -

Hobart High School
Hobart, IN
01-2010

Skills

  • EPIC EMR / EHR
  • Cerner EMR
  • Phlebotomy
  • Vital signs monitoring
  • Certified in basic life support (BLS)
  • Team leadership
  • Medical billing and coding
  • Microsoft Office Suite
  • Leadership and team coordination
  • Strong clinical competency
  • Workflow management and multitasking
  • Communication and patient education
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude

Accomplishments

  • Lead Medical Assistant
  • Dean's List Award
  • Honors Award

Certification

  • RMA - Registered Medical Assistant

Timeline

Medial Assistant

Rush medical Canter (Downtown)
12.2025 - Current

Traveling Medical Assistant

Traveling Medical Assistant – Primary Care (Aya Healthcare) Froedtert South Hospital
08.2024 - 12.2025

Traveling Medical Assistant

Traveling Medical Assistant- Neurosurgery (Aya Healthcare) Froedtert South
08.2024 - 12.2025

Traveling Medical Assistant

Traveling Medical Assistant – Pulmonary Specialty (Aya Healthcare) Rush Medical Center
05.2024 - 08.2024

Medical Assistant

Registered Medical Assistant (Loyola University Medical Center)
06.2019 - 05.2024

Medical Assistant

Lead Medical Assistant (University of Chicago Medicine)
04.2015 - 06.2019

Certified Nursing Assistant

Certified Nurse Assistant- Med/Surgical unit (St. Catherines Hospital)
06.2010 - 04.2015

Bachelor of Science - Healthcare Management

Rasmussen University

Medical Assistant Certification -

Brightwood College

High School Diploma -

Hobart High School