DOMINIQUE MOORE
Monroeville,US
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Responsible person with experience handling money, restocking merchandise, and assisting customers with product identification. Team player who is self-directed and motivated and can work independently. Consistently demonstrated a strong work ethic and a willingness to follow company policies and procedures. Having an unrivaled commitment to customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
12.2023 - 06.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
Machine Operator (Twisting)
Shaw Industries Inc Plant #65
06.2019 - 12.2022
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues
- Calibrated machines to ensure that required productivity levels and quality standards were met.
Fresh Food Associate
Walmart Supercenter
08.2015 - 05.2019
- Kept the food preparation areas clean, sanitized, and well-organized
- Wiped down counters and sanitized equipment to keep the food prep and dining areas clean
- Restocked condiments, beverages, and supplies while keeping the service areas clean.
Cashier
Walmart Supercenter
08.2014 - 08.2015
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures.
Education
High School -
Excel High School
Excel, AL01.2014
Skills
- Cash Handling
- Store merchandise handling
- Cash register operations
- Sales
- Refunds and exchanges
- Customer service excellence
- Customer service
- Communications
- Extremely quick learner
- Manufacturing
Certification
Certified Nursing Assistant
Timeline
Online Grocery Associate
Walmart
12.2023 - 06.2024
Machine Operator (Twisting)
Shaw Industries Inc Plant #65
06.2019 - 12.2022
Fresh Food Associate
Walmart Supercenter
08.2015 - 05.2019
Cashier
Walmart Supercenter
08.2014 - 08.2015
High School -
Excel High School