Dominique Owens
Lowe’s
Pueblo,CO
1
Certification
11
years of professional experience
Outgoing and community-focused Dental Assistant with experience in healthcare marketing, community outreach, patient education, and relationship building. Passionate about connecting families with quality healthcare resources through community partnerships, educational events, and strategic outreach initiatives. Combines hands-on clinical knowledge with strong communication, leadership, and organizational skills developed through military service, customer service, and healthcare experience. Recognized for building trust, fostering lasting relationships, and representing organizations with professionalism and enthusiasm.
Work History
Dental Assistant
- Assist dentists during pediatric, restorative, preventive, and emergency dental procedures while delivering exceptional patient care.
- Educate patients and families on oral hygiene, treatment recommendations, preventive care, and post-operative instructions.
- Create a welcoming, compassionate environment that helps patients feel comfortable and confident in their care.
- Obtain diagnostic radiographs, prepare treatment rooms, sterilize instruments, and maintain OSHA and HIPAA compliance.
- Coordinate patient flow to maximize efficiency while ensuring a positive patient experience.
Overnight Operations Supervisor
1 Year 7 Months- Led and developed associates while maintaining efficient store operations.
- Coordinated multiple projects simultaneously while meeting performance goals.
- Strengthened customer relationships by resolving concerns professionally and efficiently.
- Trained new employees and promoted teamwork through effective leadership.
Bank Fraud & Disputes Specialist
4 Months- Built trust with members by resolving complex financial concerns with empathy and professionalism.
- Educated members on fraud prevention, banking products, and account security.
- Maintained exceptional customer satisfaction while working in a fast-paced environment.
Donor Support Associate
7 Months- Managed 50–70 daily phone and email interactions while providing outstanding customer service.
- Built meaningful relationships with donors through personalized communication.
- Assisted with staff training materials, team engagement initiatives, and operational improvements.
- Educated donors on organizational initiatives and community impact.
Housing Facility Assistant Director | Section Leader | Petroleum Supply Specialist
3 Years 11 Months- Coordinated operations for a humanitarian housing facility serving more than 12,000 Afghan refugees during Operation Allies Welcome.
- Worked alongside military leadership, humanitarian organizations, and government agencies to support families and coordinate essential services.
- Led, trained, and mentored over 30 Soldiers while promoting teamwork, accountability, and mission success.
- Planned daily operations, coordinated logistics, and maintained detailed operational records.
- Developed exceptional leadership, communication, adaptability, and organizational skills while working in high-pressure environments.
Assistant Manager / Operations Manager
2 Years 9 Months- Delivered exceptional customer experiences through personalized service and relationship building.
- Assisted with recruiting, hiring, onboarding, and employee development.
- Coordinated promotional events and sales initiatives to increase customer engagement.
- Managed inventory, operational reporting, and daily business operations.
Education
- Dental Hygiene
Ongoing
Skills
Community Outreach & Engagement
Healthcare Marketing
Event Planning & Coordination
Community Partnerships
Relationship Building
Public Speaking
Patient & Family Education
Grassroots Marketing
Customer Service Excellence
Business Development
Team Leadership
Project Coordination
Microsoft Office & Google Workspace
Social Media & Brand Representation
Data Tracking & Reporting
Problem Solving
Conflict Resolution
Certification
- Dental Radiography Certification
- Basic Life Support (BLS)
- OSHA & HIPAA Compliance
- CPR Certified
ADDITIONAL QUALIFICATIONS
- Veteran of the United States Army
- Experienced healthcare professional with strong patient communication skills
- Passionate about serving children and underserved communities
- Comfortable presenting to schools, community groups, and local organizations
- Experienced coordinating community events and outreach initiatives
- Available to travel throughout the service area for marketing and outreach events
Timeline
Overnight Operations Supervisor
Lowe’s
05.2024 - 12.2025Read More
Bank Fraud & Disputes Specialist
USAA
09.2023 - 01.2024Read More
Donor Support Associate
ActBlue
09.2022 - 04.2023Read More
Housing Facility Assistant Director | Section Leader | Petroleum Supply Specialist
United States Army
03.2018 - 02.2022Read More
Assistant Manager / Operations Manager
Men’s Wearhouse
03.2015 - 12.2017Read More
Dental Assistant
CurrentRead More
Community College of Denver
from Dental Hygiene
Read More