Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Dominique Prater

Dominique Prater

Coldwater

Summary

Dynamic and results-driven leader with a proven track record of guiding high-performing teams, driving strategic initiatives, and delivering measurable outcomes. Known for a collaborative leadership style that empowers individuals, fosters innovation, and cultivates a culture of accountability. Adept at navigating complex challenges, building cross-functional partnerships, and aligning organizational goals with team performance. Demonstrated success in leading through change, mentoring talent, and executing vision-driven strategies that achieve sustainable growth and operational excellence.

Overview

12
12
years of professional experience

Work History

Store Manager

American Eagle Outfitters, Inc
07.2014 - 06.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Hired, trained, and mentored new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.

Store Sales Leader

Gap
09.2012 - 07.2014
  • Organized and executed employee recognition games and incentives for the store.
  • Onboarded new employees
  • Did the visual displays for the entire store.
  • Executed opening and closing procedures efficiently.
  • Managed activities on the sales floor.
  • Oversaw inventory and stock processing.
  • Earned multiple employee of the month. awards for exceptional performance.

Lead Toddler Teacher

Jumpstart Child Care
06.2010 - 09.2012
  • Created a nurturing classroom environment that supported the social-emotional growth of young learners.
  • Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
  • Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with policies.
  • Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s care.
  • Executed opening and closing procedures.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
  • Contributed to a positive daycare culture by collaborating effectively with colleagues and administration on various initiatives and projects.

Education

Bachelor of Science - Fashion Merchandising

Western Michigan University
Kalamazoo, MI
04.2014

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store Operations
  • Training and mentoring
  • Team leadership and coaching
  • Inventory management
  • Cash management
  • Shift scheduling
  • Recruitment and hiring
  • Goals and performance
  • Team motivation
  • Supply ordering
  • Store displays
  • Staff management

Accomplishments

  • Won the 2024 Branch County Volunteer of the Year from Branch Intermediate School District.
  • Won the Gold and Diamond Council Award twice from American Eagle Outfitters for being in the companies top 1% for KPI’s.
  • Hold the record for the stores highest record gross sales for the day and for the year at American Eagle Fremont, IN location.

Affiliations

  • President of the Parent Advisory Committee of Branch County.
  • Special Needs Advocate

Timeline

Store Manager

American Eagle Outfitters, Inc
07.2014 - 06.2022

Store Sales Leader

Gap
09.2012 - 07.2014

Lead Toddler Teacher

Jumpstart Child Care
06.2010 - 09.2012

Bachelor of Science - Fashion Merchandising

Western Michigan University

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