Dominique Procela
Coolidge,AZ
Summary
Results-oriented Sales Operations Coordinator with expertise in managing team efforts and enhancing customer satisfaction. Streamlined communication channels and improved order processing efficiency. Skilled in coordinating sales processes and executing effective sales strategies while fostering strong customer relationships.
Overview
22
22
years of professional experience
Work History
Sales Coordinator
Sun Communities
Casa Grande, AZ
06.2026 - Current
- Work in busy manufactured home sales department at a 55+ community.
- Input data to list brokered and brand-new manufactured homes for sale.
- Submit residency applications for potential residents/customers
- Create purchase contracts to be signed with sellers and new homeowners for the completion of home sales.
- Complete move-ins and homeowner transitions in database.
- Responsible for all incoming and outgoing documents and checks to escrow company and corporate office.
- Complete audits, title transfers, and submit reports to main corporate office and state departments.
- Provide general office support such as filing, taking photos of new listings, printing and posting flyers, updating listings on company websites.
Driver
Inpower Trans LLC
Tempe, AZ
09.2015 - 06.2021
- Operated delivery vehicles safely and efficiently across designated routes to ensure clients arrive at medical/behavioral health appointments.
- Maintained accurate logs of clients, ensuring compliance with state regulations.
- Conducted routine vehicle inspections to guarantee optimal performance and safety.
Clinical Scheduler
Corizon/Wexford/Department of Corrections
Tucson, AZ
01.2012 - 07.2014
- Assistant to the Clinical Coordinator. Primary responsibility is to schedule offsite appointments for 5000+ inmates.
- Coordinated patient appointments, optimizing scheduling processes to enhance operational efficiency.
- Managed complex scheduling systems, ensuring compliance with correctional facility protocols and policies.
- Distributed medical movement schedule to the nursing units as well as Department of Corrections transportation team.
- Communicated with outside medical facilities regarding appointments, reports, and results.
- Ensure transportation receives consultation forms, labs, medical lists that must be taken to the outside medical offices along with the inmates.
- Receive, file, sort and distribute incoming faxes and medical reports. Act as medical record keeper for outside appointments.
- Ensure that reports are properly processed to the units and on-site doctors and file copies in the proper place.
- Input various items and update the system and medical databases.
- Assist in other administration duties as needed.
Clerical Assistant
Arizona Department of Economic Security: Division of Business and Finance/Payroll
Phoenix, AZ
01.2008 - 10.2008
- Answered and directed phone calls on a multi line system for staff members in the Payroll Department including the administrator and Supervisors. Calls include: timesheet discrepancies, ASAS information, direct deposit, leave balances, tax information and verification of employment.
- Greeted the public and directed them to the appropriate representative.
- Sort and file incoming timesheets for the entire department of approximately 10,000+ employees.
- Receive and distribute incoming faxes to appropriate payroll staff.
- Retrieve timesheets for auditors on a consistent basis.
- Open and distribute all incoming mail including tax information, ASRS forms, direct deposit, timesheets, and verification of employment. Distribute payroll checks to employees and also to the division representatives.
Clerical Assistant
Arizona Dept of Economic Security
Surprise, AZ
05.2007 - 08.2007
- Offered clerical support in the Rehabilitation Vocational Unit.
- Filed, typed, and answered a multi-line phone system.
- Sorted and distributed mail.
- data entry on an excel program
- Assist the public in person and direct them to the proper counselor for potential job placements.
Clerical Assistant
Arizona Department of Corrections
Phoenix, AZ
05.2004 - 07.2004
- Sorted, posted filed, retrieved and replaced documents and information in offender master records or institutional field records (numeric and digital filing systems).
- Searched files to locate and retrieve requested information.
- Kept records of files and documents and the locations, and of responses to inquiries.
- Performed data entry into an automated tracking database.
- Performed related work as required.
Education
Bachelor of Arts - Religious Studies/Spanish
The University of Arizona
Tucson, AZ05-2011
Skills
- Data entry
- Recordkeeping
- Report creation
- Positive attitude
- Customer service
- Customer communication
- Analytical thinking
- Team collaboration
- Technical support
- Goals and performance
- Strong enthusiasm
Timeline
Sales Coordinator
Sun Communities
06.2026 - Current
Driver
Inpower Trans LLC
09.2015 - 06.2021
Clinical Scheduler
Corizon/Wexford/Department of Corrections
01.2012 - 07.2014
Clerical Assistant
Arizona Department of Economic Security: Division of Business and Finance/Payroll
01.2008 - 10.2008
Clerical Assistant
Arizona Dept of Economic Security
05.2007 - 08.2007
Clerical Assistant
Arizona Department of Corrections
05.2004 - 07.2004
Bachelor of Arts - Religious Studies/Spanish
The University of Arizona