Dominique Redenbaugh
Urbana,IL
Summary
Results-oriented General Manager experienced in driving profitability and sales through strategic implementation. Delivered exceptional operational performance and customer care while motivating and developing teams in competitive environments. Maintained focus on financial reporting and budget adherence to meet and exceed P&L targets.
Overview
1
1
Certification
12
12
years of professional experience
Work History
General Manager
Taco Bell
Urbana, IL
10.2021 - Current
- Directed daily operations and maintained high standards of service quality.
- Managed staff scheduling and ensured optimal labor efficiency.
- Oversaw inventory management and controlled food costs effectively.
- Enforced compliance with health and safety regulations consistently.
- Implemented training programs to enhance employee skills and performance.
- Trained employees on duties, policies and procedures.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Administered employee discipline through verbal and written warnings.
Food Sales Associate
Walmart
Urbana, IL
07.2020 - 10.2021
- Merchandised products and maintained adequate inventory to achieve consistent sales.
- Assisted customers in selecting products and addressing inquiries.
- Stocked shelves and organized displays to enhance product visibility.
- Managed inventory by conducting regular counts and replenishing stock.
- Collaborated with team members to maintain a clean and safe environment.
- Ensured compliance with safety regulations in the workplace.
- Responded promptly to inquiries from customers via phone or email.
Crew Team Member
Chipotle
Champaign, IL
01.2020 - 07.2020
- Provided excellent customer service at all times.
- Assisted customers by taking orders and providing menu information.
- Assisted customers with orders and inquiries.
- Greeted customers and cultivated positive experiences in line with company standards.
- Collaborated with team members to ensure timely meal preparation.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Maintained cleanliness of workstations and dining areas consistently.
- Prepared ingredients following food safety and hygiene standards.
Shift Manager
Meatheads
Champaign
09.2014 - 06.2020
- Supervised daily operations to ensure efficient workflow and staff performance.
- Trained team members on food safety and customer service best practices.
- Managed inventory levels to maintain stock and reduce waste effectively.
- Enforced company policies to create a safe and welcoming environment.
- Conducted regular performance evaluations to provide feedback and support growth.
- Coached employees on interactions with customers to drive exceptional service.
- Managed daily cash intake by counting out registers and tabulating profits.
- Assisted in developing promotional strategies to boost sales during events.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
Central High School
Champaign, ILSkills
- Inventory control
- Regulatory compliance
- Cash management
- Employee training
- Training and coaching
- Workforce management
- Team management
- Employee management
- Customer resolution
- Issue resolution
Certification
- Servsafe Management Certification
References
References available upon request.
Timeline
General Manager
Taco Bell
10.2021 - Current
Food Sales Associate
Walmart
07.2020 - 10.2021
Crew Team Member
Chipotle
01.2020 - 07.2020
Shift Manager
Meatheads
09.2014 - 06.2020
Central High School