Dominique Scarlet
Troy
Summary
Proven track record for excelling in revenue optimization and problem-solving. Enhanced decision-making through advanced Excel reporting and streamlined processes, achieving significant efficiency improvements. Strong collaborator, fostering teamwork to drive cost-saving initiatives and elevate customer service standards.
Overview
19
19
years of professional experience
Work History
Medical Associate
Trinity Health-St. Peter's Hospital
Albany, NY
12.2025 - Current
- Coordinated patient intake processes to enhance operational efficiency.
- Managed medical records ensuring accuracy and compliance with regulations.
- Collaborated with healthcare teams to streamline patient care workflows.
- Streamlined patient flow with effective communication between healthcare providers and support staff.
- Coordinated patient referrals and follow-up appointments, streamlining access to specialty care services as needed.
Medicare Revenue Analyst
White Plains Hospital Center
White Plains, NY
07.2018 - 12.2023
- Analyzed financial data to identify trends and support revenue forecasting initiatives.
- Developed reports using advanced Excel functions to enhance decision-making processes.
- Collaborated with cross-functional teams to optimize reimbursement strategies and improve revenue cycle efficiency.
- Conducted variance analysis on budget versus actual performance, providing insights for management review.
- Led projects aimed at identifying cost-saving opportunities within hospital operations and service lines.
- Streamlined reporting processes, reducing turnaround time for monthly financial summaries and presentations.
- Supported contract negotiations by providing detailed analyses of customer usage patterns, pricing structures, and profitability margins.
- Maintained strong relationships with customers through effective communication and prompt resolution of issues related to invoicing or payment disputes.
Authorization Specialist
Mid Hudson Regional Hospital
Poughkeepsie, NY
02.2016 - 07.2018
- Processed authorization requests efficiently, ensuring compliance with regulatory standards.
- Collaborated with healthcare providers to resolve discrepancies in patient information.
- Analyzed authorization data to identify trends and improve turnaround times.
- Developed training materials for new team members on authorization procedures.
- Liaised with insurance companies to verify coverage and expedite approvals.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
Office Specialist
Mid Hudson Regional Hospital
Poughkeepsie, NY
02.2013 - 02.2016
- Managed patient registration processes, ensuring accuracy and efficiency in data entry.
- Coordinated appointment scheduling, optimizing workflow and enhancing patient access to services.
- Assisted in maintaining electronic health records, contributing to compliance with regulatory standards.
- Implemented office procedures that improved operational efficiency and reduced errors in documentation.
- Trained new staff on administrative protocols, promoting consistent practices across the department.
- Resolved patient inquiries and concerns promptly, enhancing overall patient satisfaction levels.
Advertising Specialist
Gannett Co
Poughkeepsie, NY
06.2007 - 01.2013
- Developed, proofread, and edited copy for adherence to brand standards and voice.
- Supported and administered operational goals by monitoring success in achieving profit objectives.
- Monitored online advertising content by performing minor maintenance and providing informed input on approachability and design.
- Coordinated printed material requirements for operational departments, promotions, special events, and private parties.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Education
Associate of Science - Humanities And Social Sciences
Dutchess Community College
Poughkeepsie, NY06-2007
Skills
- Revenue optimization
- Teamwork
- Revenue quotas
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Adaptability and flexibility
Timeline
Medical Associate
Trinity Health-St. Peter's Hospital
12.2025 - Current
Medicare Revenue Analyst
White Plains Hospital Center
07.2018 - 12.2023
Authorization Specialist
Mid Hudson Regional Hospital
02.2016 - 07.2018
Office Specialist
Mid Hudson Regional Hospital
02.2013 - 02.2016
Advertising Specialist
Gannett Co
06.2007 - 01.2013
Associate of Science - Humanities And Social Sciences
Dutchess Community College