Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOMINIQUE VALLEE

Pembroke Pines,FL

Summary

Reliable employee seeking entry level position. Offering excellent communication and good judgment.

Overview

14
14
years of professional experience

Work History

Passenger Service Agent

Bahamas Air
05.2023 - Current
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.

Crew Member

Shake Shack
04.2022 - 05.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter, and other areas

Delivery Driver

Amazon Dsp
01.2020 - 04.2022
  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Delivered packages to customer doorsteps and business offices

Hostess/cashier

Rustic Inn Crab House
02.2014 - 07.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Greeted and seated customers

Receptionist

Design In Precast Stone
03.2011 - 05.2013
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Filed paperwork

Shampoo Girl

Creative Hair Design Salon
06.2010 - 12.2011
  • Shampooed and conditioned patron's hair and scalp to clean and remove excess oil
  • Offered friendly and efficient service to customers, handled challenging situations with ease

Education

Ged -

Sheridan Technical College
Hollywood, FL
01.2011

Skills

  • Integrity and dependability
  • Excellent people skills
  • Managing orders and deliveries
  • Self motivated
  • Multi-tasking capability
  • Phone and Email Etiquette

Timeline

Passenger Service Agent

Bahamas Air
05.2023 - Current

Crew Member

Shake Shack
04.2022 - 05.2023

Delivery Driver

Amazon Dsp
01.2020 - 04.2022

Hostess/cashier

Rustic Inn Crab House
02.2014 - 07.2016

Receptionist

Design In Precast Stone
03.2011 - 05.2013

Shampoo Girl

Creative Hair Design Salon
06.2010 - 12.2011

Ged -

Sheridan Technical College

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DOMINIQUE VALLEE