Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shevonne Wingate

Hillside,NJ

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events, and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Passenger Service Agent

Prospect Airport Services
Newark, NJ
08.2022 - 06.2023

Passenger Wheelchair Agents are responsible for assisting and transporting passengers who need special assistance to and from their assigned or other airport locations in a friendly, courteous, and timely manner.

Dietary Aide

Alaris Health at West Orange
West Orange, NJ
09.2019 - 01.2022
  • Monitored temperatures of prepared food and cold storage areas.
  • Refilled condiments, napkins, and server workstations.
  • I helped with meal setup, serving, and cleaning up as needed.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Proper cleaning supplies and methods were used to disinfect the counters where raw meat, poultry, fish, and eggs had been prepared.
  • Stocked supplies in dining areas as needed.

Crew Member

Chipotle
Springfield, NJ
09.2018 - 05.2019
  • I took orders from patrons and input selections into the store computer system.
  • Maintained an organized work area to ensure efficient operations.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • I talked pleasantly with customers while taking orders, and I promoted a positive image for the business.
  • Processed payments on the cash register, counted back bills and changed them for patrons.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Education

High School Diploma -

Hillside High School
Hillside, NJ
06-2015

Skills

  • Excellent customer service
  • Positive and professional
  • Customer satisfaction
  • Phone etiquette
  • Attention to detail
  • Conflict de-escalation
  • High level of integrity

Certification

SORA- Issues: January 13, 2025

Expires: January 13, 2027

Timeline

Passenger Service Agent

Prospect Airport Services
08.2022 - 06.2023

Dietary Aide

Alaris Health at West Orange
09.2019 - 01.2022

Crew Member

Chipotle
09.2018 - 05.2019

High School Diploma -

Hillside High School
Shevonne Wingate