Dominique Walker

Micro Image Systems

01.2020 - 12.2024

Assisted customers in understanding proper care and maintenance routines for their devices, prolonging product lifespans as a result.
Maintained high-quality standards by conducting thorough testing procedures following each repair job.
Consistently met or exceeded performance metrics, demonstrating exceptional technical proficiency in electronics repair work.
Reduced repair time for complex issues by implementing effective troubleshooting techniques.
Performed root cause analysis on non-functional devices to identify underlying issues before initiating repair procedures.
Collaborated with team members to develop innovative solutions for challenging repair problems.
Collaborated closely with manufacturers'' support teams when addressing specific hardware or software issues not covered under warranty terms.

Amazon

10.2017 - 01.2019

Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
Pulled orders quickly to maintain demanding productivity goals.
Optimized workflow through effective collaboration with other departments such as shipping and receiving teams, contributing to overall operational efficiency.
Increased order accuracy with thorough attention to detail when reading and following pick lists.
Printed labels, packaged boxes, and loaded into outbound containers.
Collaborated with team members to streamline the picking process, resulting in improved productivity.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Williamson-Dickie Mfg. Co.

06.2014 - 12.2016

Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Unloaded and stacked materials by raising and lowering lifting devices.
Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Reduced product damage by performing routine forklift maintenance and safety checks.
Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.

Summary