Marina Zaki
Nashville,TN
Summary
Results-driven Electronics Repair Technician with Assurant, specializing in circuit analysis and customer service. Proven track record in enhancing operational efficiency and delivering high-quality service. Strong attention to detail and problem-solving abilities, with a commitment to safety and threat mitigation in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Electronics Repair Technician
Assurant
Mount Juliet, TN
04.2025 - 02.2026
- Diagnosed and repaired electronic devices, ensuring functionality and reliability for customer satisfaction.
- Analyzed recurring issues to develop solutions that enhanced repair accuracy and efficiency.
- Implemented quality control measures resulting in reduced error rates in repairs performed.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Maintained high-quality standards by conducting thorough testing procedures following each repair job.
- Delivered outstanding customer service experience by providing clear explanations of repairs needed and potential costs involved.
- Maintained accurate records of repairs, parts usage, and inventory levels to support operational efficiency.
- Trained junior technicians on best practices for troubleshooting and equipment handling.
- Reduced repair time for complex issues by implementing effective troubleshooting techniques.
Security Officer
GardaWorld Security
Nashville, TN
07.2024 - 04.2025
- Monitored premises to ensure safety and security compliance for personnel and property.
- Conducted regular patrols to identify potential hazards and mitigate risks effectively.
- Responded promptly to incidents, coordinating with law enforcement and emergency services when necessary.
- Implemented access control procedures, verifying credentials of visitors and staff entering premises.
Supervisor
Newslink Associates
Nashville, TN
09.2020 - 05.2024
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Trained and mentored new staff on operational procedures and safety protocols.
- Improved workflow efficiency by implementing new inventory management strategies.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Murfreesboro, TNSkills
- Circuit analysis
- Expert soldering
- Problem-solving
- Time management
- Multitasking abilities
- Electronic system troubleshooting
- Attention to detail
- Customer service
- Teamwork and collaboration
Languages
Arabic
Native or Bilingual
Timeline
Electronics Repair Technician
Assurant
04.2025 - 02.2026
Security Officer
GardaWorld Security
07.2024 - 04.2025
Supervisor
Newslink Associates
09.2020 - 05.2024
Bachelor of Science - Criminal Justice
Middle Tennessee State University