Dominique Walker
Hawthorne,CA
Summary
Dynamic professional with a strong background in customer service, merchandising, and sales. Proven ability to enhance customer satisfaction and drive sales growth. Committed to continuous improvement and professional development within a progressive organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender
Hustler Casino
Gardena, CA
06.2022 - Current
- Managed cash handling responsibilities, ensuring accurate end-of-shift accounting.
- Performed opening and closing duties, including sales report printing and inventory preparation.
- Served high customer volumes during special events, nights, and weekends.
- Opened and closed bar according to established procedures, ensuring shift readiness.
- Fostered a positive work environment through effective teamwork and communication with colleagues.
Cocktail Waitress
Hollywood Park
Inglewood, Ca
03.2014 - 06.2020
- Greeted customers and ascertained what each customer wanted.
- Catered to customers serving cocktails. Cash handling.
- Monitored how many drinks were served to each customer I gave drinks to.
Customer Service Representative
Hollywood Park
Inglewood, Ca
04.2011 - 07.2011
- Resolved customer service or billing complaints.
- Follow up with customers, reviewed and updated file records.
- Documented customer calls, letters and other correspondence.
Enumerator
US Census
Inglewood, Ca
03.2010 - 11.2010
- Conducted interviews at peoples home and over the phone.
- Assisted individuals in filling out applications and questionnaires.
- Reviewed data obtained from interview for completeness and accuracy.
Telemarketer
Sun West Mortgage
Cerritos, Ca
02.2007 - 03.2010
- Delivered prepared sales talk, reading from script that described product or services in order to persuade potential customers to purchase a product or service.
- Maintained good customer service rapport and met monthly quotas. Performed outbound cold-calling to generate sales.
Education
CNA Certification - Health Care
Bell Health Care Training School
Lancaster, CADiploma - undefined
Dominguez High School
01.2006
Skills
- Multitasking ability
- Customer service excellence
- Dependability
- Team collaboration
- Responsible alcohol service
- Food safety and service
- Alcohol awareness
Certification
California beverage responsibility
Timeline
Bartender
Hustler Casino
06.2022 - Current
Cocktail Waitress
Hollywood Park
03.2014 - 06.2020
Customer Service Representative
Hollywood Park
04.2011 - 07.2011
Enumerator
US Census
03.2010 - 11.2010
Telemarketer
Sun West Mortgage
02.2007 - 03.2010
Diploma - undefined
Dominguez High School
CNA Certification - Health Care
Bell Health Care Training School