Dominique West
Bowling Green,KY
Summary
Dynamic professional with a proven track record at Osram Sylvania, excelling in employee training and quality assurance. Skilled in effective communication and problem-solving, I have successfully implemented innovative strategies that enhanced customer satisfaction and operational efficiency. My reliability and commitment to excellence drive team success and foster a positive work environment.
Overview
9
9
years of professional experience
Work History
Team Trainer
Tractor Supply Distribution Center
Franklin, KY
10.2023 - Current
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Provided support to other trainers in delivering courses or workshops as needed.
- Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
- Assessed progress of employees during training programs, providing feedback as needed.
Bar Supervisor
STK Steakhouse
Nashville, Tennessee
04.2020 - 02.2025
- Assisted with ordering supplies and restocking items as needed.
- Interacted with guests in a professional manner at all times.
- Maintained accurate records of beverage inventories, sales, and costs.
- Supervised daily operations of the bar including opening and closing procedures.
- Developed and implemented innovative strategies to increase customer satisfaction.
Supervisor of Distribution Operations
Osram Sylvania
Hendersonville, Tennessee
08.2016 - 11.2023
- Coordinated with vendors to ensure timely delivery of products at competitive prices.
- Conducted regular meetings with internal stakeholders to discuss operational updates.
- Developed and implemented safety procedures for employees handling materials in the warehouse.
Education
Some College (No Degree) - Dialysis Tech
Dorsey College
Saginaw, MISkills
- Employee training
- Quality assurance
- Effective communication
- Problem solving
- Conflict resolution
- Customer service
- Reliability and punctuality
Timeline
Team Trainer
Tractor Supply Distribution Center
10.2023 - Current
Bar Supervisor
STK Steakhouse
04.2020 - 02.2025
Supervisor of Distribution Operations
Osram Sylvania
08.2016 - 11.2023
Some College (No Degree) - Dialysis Tech
Dorsey College
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