Dominique White
Little Rock,AR
Summary
Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Offering 8 years of experience in qualitative, quantitative analysis and customer relationship management. Tech-savvy professional well versed in use of computer systems, accounting and financial management software. Complex problem-solver with top-notch planning and communication strengths.
Overview
9
9
years of professional experience
Work History
Financial Analyst
Horne
Little Rock, AR
07.2021 - 04.2023
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Managed, analyzed, and collected quantitative data and created meaningful reports to lead project improvements and 12% budget reduction.
- Reviewed financial reports and streamlined operations to increase productivity.
- Collaborated with cross-functional teams to create high-quality presentations.
- Created and maintained precise and accurate models, charts and reports.
- Performed quantitative analysis of historical data to identify patterns or anomalies in the data set.
Customer Service Representative
Arkansas Blue Cross Blue Shield
Little Rock, AR
03.2018 - 07.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Managed over 55 customer and provider calls per day.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
Financial Services Representative
Regions Bank
Little Rock, Arkansas
10.2014 - 02.2019
- Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
- Analyzed client capital structures and plans to determine financial viability and productivity of intended investments.
- Created financial models to analyze and evaluate investment strategies.
- Educated clients on financial topics and best practices.
- Developed and implemented strategies for financial planning, investments, and retirement.
- Provided guidance on investment decisions to ensure maximum returns.
Education
BBA - Business Administration And Management
University of Arkansas At Little Rock
Little Rock, AR05-2016
Skills
- Adobe software
- Strategic financial planning
- Advanced financial analysis
- Project Management
- Excellent attention to detail
- Financial Management
- Report Preparation
- Advanced Computer Skills
- Self-Motivated Professional
- Customer Relationship Management
Timeline
Financial Analyst
Horne
07.2021 - 04.2023
Customer Service Representative
Arkansas Blue Cross Blue Shield
03.2018 - 07.2021
Financial Services Representative
Regions Bank
10.2014 - 02.2019
BBA - Business Administration And Management
University of Arkansas At Little Rock