Dominique Williams
Service Supervisor
Kermit,TX
Summary
Goal and safety oriented, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet company goals and deadlines. Prioritizing projects, planing workflow and managing time to achieve operational goals. Resourceful individual with multiple years of active experience managing efforts within deadline-driven environments.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Service Supervisor Delaware Basin
JessCo Solutions
Monahans , Texas
12.2023 - Current
- Monitored team's performance and gave feedback when necessary.
- Assisted with training and development of team members.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
- Monitored inventory levels closely, optimizing stock management procedures for maximum cost-efficiency without compromising on part availability when needed.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
PM Technician
JessCo Solutions
Kermit, TX
11.2022 - 12.2023
- Cleaned flame arrestors and pilot assemblies on a variety of combustor types to ensure proper function of each unit.
- Changed oil, oil filters, separator filters on various Vapor Recovery Units to ensure proper function of each unit.
- Replaced worn or broken parts on machines and equipment. i.e. regulators, sandpiper pumps, pressure gauges, stainless steel tubing and connectors.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Repaired machinery and equipment according to manufacturer specifications.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Juvenile Probation Officer
Winkler County
Kermit, Texas
09.2019 - 11.2022
- Attended training and received a certification to train our region's Juvenile Probation Officers in the Handle With Care Behavioral Management System.
- Investigated juveniles' activities, school attendance and employment.
- Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Transported and monitored offenders on probation and parole for compliance with court protocols.
- Conducted client needs assessments based on presented issues as well as social and restorative justice models of care.
- Developed safety plans and strategic interventions to address specific issues.
- Transported juveniles between detention centers, schools and medical institutions.
- Assessed mental health and physical state of young offenders.
- Visited homes of youth offenders and resolved family issues.
- Coordinated and facilitated interventions with clients and service professionals.
- Assessed home situations to determine need for removal of client from current home.
- Supervised offenders to reduce risk to community.
Host
Cork & Pig Tavern
San Angelo, TX
12.2018 - 06.2019
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Dishwasher
Cork & Pig Tavern
San Angelo, TX
10.2018 - 06.2019
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Oil-field Apprentice Electrician
Ratliff Electric
Wink, TX
05.2016 - 08.2018
- Led multiple crews with the construction of the electrical and automated aspects of Salt Water Disposals and Tank Batteries.
- Led crews in the pulling and termination of wires ranging in size from 18AWG to 500 MCM.
- Coordinated a variety of wire pulls ranging in length from 5 feet to 600+ feet.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Welder
Bolander Welding
San Angelo, TX
01.2014 - 05.2016
- Followed approved process for assembly.
- Performed basic mathematical computations to accurately measure surfaces and calculate materials needed.
- Used MIG and TIG welding to build pockets for various sizes of dumpsters.
- Moved machinery using fork lifts, cranes and hoists.
Lifeguard
Wink High School Indoor Pool
Wink, TX
06.2010 - 05.2013
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Share tips with patrons on swimming techniques and strength training.
- Monitored safety of all guests in and around swimming pool.
Education
Juvenile Probation Officer - Juvenile Corrections
Texas Juvenile Justice Department
Huntsville, TX 10.2019 - 11.2022
Bachelor of Arts - Sociology
Angelo State University
San Angelo, TX 08.2013 - 05.2019
High School Diploma -
Wink High School
Wink, TX 08.2009 - 05.2013
Skills
Proficient in Microsoft Word, Excel & PowerPoint
Group and individual instruction Skilled motivatorCertified Handle With Care Trainer
Crisis Intervention Techniques
Program oversight
Managing employees
Public speaking ability
Technological integration
Data collection/organization
Strategic planning
Project coordination
Critical thinking skills
Relationship building
Timeline
Service Supervisor Delaware Basin
JessCo Solutions
12.2023 - Current
PM Technician
JessCo Solutions
11.2022 - 12.2023
Juvenile Probation Officer - Juvenile Corrections
Texas Juvenile Justice Department
10.2019 - 11.2022
Juvenile Probation Officer
Winkler County
09.2019 - 11.2022
Host
Cork & Pig Tavern
12.2018 - 06.2019
Dishwasher
Cork & Pig Tavern
10.2018 - 06.2019
Oil-field Apprentice Electrician
Ratliff Electric
05.2016 - 08.2018
Welder
Bolander Welding
01.2014 - 05.2016
Bachelor of Arts - Sociology
Angelo State University
08.2013 - 05.2019
Lifeguard
Wink High School Indoor Pool
06.2010 - 05.2013
High School Diploma -
Wink High School
08.2009 - 05.2013
References
Christi Gonzales
Chief Juvenile Probation Officer
(432) 251-8900
Keri Jones
Winkler County Justice of the Peace Pct.1
(432) 940-6030
Elvia Hernandez
Chief Adult probation Officer
(915) 274-8599
Ken Bolander
Owner of Bolander’s Welding and Ornamental Iron
(325) 277-1073
Troy Ratliff
Owner of Ratliff Electric
(432) 664-5035
Daniel Aguirre
Electrician/Foreman at Ratliff Electric
(432) 664-6968
Nate Harriss
Head Women’s Basketball Coach at Angelo State University
(406) 370-8163
Brad Seyda
Manager of Cork & Pig Tavern in San Angelo
(325) 232-2014
Missions Statement
My mission is to improve upon existing areas of experience to become the best employee, coworker, and trainer possible. The more of an asset I am to a company, the more asset I am to my family, which is the main driving factor behind my desire to better myself financially.