Dominique Williams
Indianapolis,IN
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
11
11
years of professional experience
Work History
Order Entry Specialist
Stanley Black & Decker/ Securitas
Indianapolis, US
11.2013 - Current
- Process orders in salesforce, Sap and Sbn.
- Known for adaptability and quick learning, consistently demonstrating determination to successfully complete tasks
- Performed data entry tasks related to product shipments and tracking numbers.
- Assisted with the processing of large orders for corporate clients.
- Trained new employees on how to use the order entry software correctly.
- Maintained accurate records of order status changes in database.
- Answered customer account inquiries and provided resolution.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Participated in regular meetings with other departments to discuss any changes in procedures.
- Compiled weekly reports on total number of orders received, processed, cancelled.
- Received and entered orders into computer system accurately.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Associate of Science - Human Services
Indiana Wesleyan University
Marion, IN01-2025
High school diploma -
North Central High School
Indianapolis, IN05.2010
Skills
- Excellent Communication
- Attention to Detail
- Creative
- Conflict Resolution
- Demonstrates Patience
- Adaptability
- Active Listening
- Leadership Skills
- Management Skills
- Time Management
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Order Entry Specialist
Stanley Black & Decker/ Securitas
11.2013 - Current
Associate of Science - Human Services
Indiana Wesleyan University
High school diploma -
North Central High School