NELO AZIZI
Fairless Hills,PA
Summary
Motivated hard working bilingual individual that promotes positive relationships while delivering exceptional customer service with great attention to detail. Skilled in time management and verbal communication as I am driven to strategically work with and be part of the team to execute tasks with excellence. I am passionate about my work and it helps me bring my best to any role I am in.
Overview
17
17
years of professional experience
Work History
Order Entry Specialist
Lux Global Label
12.2022 - Current
- Create accurate and timely new and duplicate die orders ensuring customer service provided necessary information to process order for purchasing.
- Process order for dies in Procurify procurement platform for purchasing to place order to supplier with full instructions including drawings and detailed tooling order attachments.
- Work with production supervisors as needed to answer technical questions regarding projects.
- Support team members to prioritize jobs and problem solve in the event of issues with artwork printing, questions with specifications and contradictory information that needs resolution.
- Provide exceptional customer service through resources, support, and efficiency resolutions to both manufacturing and office personnel requesting assistance.
- Establish and maintain successful communications while working effectively as part of a team.
- Strategic planning, skilled in prioritizing work to meet communicated customer deadlines for ontime delivery goals.
Cosmetologist
Self Employed
11.2014 - Current
- Create memorable customer experiences by including special services such as head and neck massages during appointments.
- Help clients achieve desired looks for routine wear and special events by crafting ideal hair and makeup strategies.
- Developed loyal following of clients by providing high-quality services.
Residential Cleaner
Self Employed
05.2012 - Current
- Established and maintain over 30 locations with consistently high customer satisfaction ratings.
- Deliver quality customer service and deep cleaning expertise to address urgent needs and cleaning requests.
- Use time management and efficient cleaning methods to meet deadlines.
Retail Makeup Artist
MAC Cosmetics
09.2006 - 06.2010
- Received training and certification from MAC Cosmetics to represent brand, provide product knowledge and exceptional customer services
- Devoted special emphasis to punctuality and worked to maintain on time attendance and outstanding attendance record.
- Demonstrated and explained use of different beauty products to educate customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cosmetology
Jean Madeline Aveda Institute
Philadelphia, PA2013
GED
2011
Skills
- Excellent verbal and written communication skills
- Exceptional organizational skills and attention to detail
- Provide outstanding quality customer service with patience in listening and interpersonal communications
- Understanding of Microsoft Office Suite and effective utilization of AS400 ERP
Timeline
Order Entry Specialist
Lux Global Label
12.2022 - Current
Cosmetologist
Self Employed
11.2014 - Current
Residential Cleaner
Self Employed
05.2012 - Current
Retail Makeup Artist
MAC Cosmetics
09.2006 - 06.2010
Cosmetology
Jean Madeline Aveda Institute
GED
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