Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Williams

Nashville,TN

Summary

Dedicated Warehouse Supervisor with over 8 years of experience in warehouse operations and team management. Skilled in training staff, implementing safety protocols, and optimizing inventory processes to drive operational efficiency and accuracy.

Detail-oriented professional with strong problem-solving skills in warehouse operations. Known for maintaining high standards of accuracy and enhancing productivity through effective team management and process improvements.

Overview

31
31
years of professional experience

Work History

Owner

MS. D'S UNIQUE CLEANING SERVICE
Nashville, TN
09.2023 - Current
  • Developed and implemented operational strategies to enhance business efficiency.
  • Managed financial planning, budgeting, and forecasting to ensure sustainable growth.
  • Established strong vendor relationships to optimize supply chain management.
  • Led marketing initiatives to increase brand awareness and customer engagement.
  • Managed day-to-day business operations.

Warehouse Supervisor

L.K.Q. Corporation
La Vergne, TN
04.2017 - Current
  • I work and supervise at a warehouse (Keystone automotive) in

a department called Rockauto/Dropship. We pack and ship out auto parts small to large(LTL) We load trucks.

  • Forklift operation's/Picker Certified
  • Supervised daily warehouse operations to ensure timely order fulfillment and inventory accuracy.
  • Trained and mentored new staff on safety protocols and operational procedures.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.

R.G.M- RESAURANT MANAGER

Taco Bell
Antioch, TN
10.2015 - 04.2017
  • My job consists with,running the restaurant leading crew members,paperwork,and payroll,inventory,scheduling. fulltime.
  • Ensured compliance with health and safety regulations, maintaining high standards across operations.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Implemented inventory control measures to minimize waste and optimize supply chain processes.
  • Streamlined scheduling processes to improve labor allocation and enhance customer service.

Shift Manager

Taco Bell
JACKSON,TN
08.2013 - 09.2015

My job consists with me running my shifts,guiding my crew,opening and closing the store,paperwork,driving deposits to the bank.

  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored team members on operational best practices and efficient workflows.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Coordinated staff schedules to optimize labor resources and meet customer demands.

Room Service Attendant

Doubletree By Hilton Hotel
Jackson, TN
09.2010 - 08.2013

I cleaned rooms and worked in the laundry room ans sometimes the front desk. Fulltime

Delivered prompt and courteous room service, enhancing guest satisfaction and experience.

  • Managed accurate order processing through hotel management software, ensuring timely delivery.
  • Trained new staff on service protocols and operational procedures, fostering a collaborative work environment.
  • Resolved guest complaints efficiently, maintaining high standards of customer service and satisfaction.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Coordinated with kitchen and housekeeping departments to ensure smooth operations during peak hours.

Resident Assistant

Home Instead
Nashville, TN
09.2010 - 10.2012
  • Delivered compassionate support to residents, enhancing overall well-being and comfort.
  • Mentored junior staff members, promoting best practices in resident care and service delivery.
  • Developed individualized care plans in collaboration with healthcare teams, addressing unique resident needs effectively.
  • Streamlined communication between departments, improving response times to resident requests and concerns.
  • Facilitated training sessions on elder care techniques, enhancing team skills and service quality across the facility.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

Resident Assistant

Morningside Nursing Home
Jackson, TN
01.2012 - 08.2012

I worked with the elderly assisting them with their needs,along with their daily activities,giving them their meds. Fulltime

  • Delivered compassionate support to residents, enhancing overall well-being and comfort.
  • Coordinated daily activities, fostering engagement and social interaction among residents.
  • Assisted with medication management, ensuring adherence to prescribed regimens for optimal health outcomes.
  • Implemented safety protocols, reducing incident reports and maintaining a secure environment for residents.

Receptionist

John Ketcherside Law Office
Jackson, TN
03.2008 - 06.2009
  • Managed front desk operations, ensuring a welcoming environment for clients and visitors.
  • Coordinated appointment scheduling and maintained accurate calendar management for attorneys.
  • Handled incoming calls, directing inquiries to appropriate legal staff efficiently.
  • Processed legal documents and correspondence, ensuring timely distribution to relevant parties.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Assistant Manager

Popeyes Chicken
Jackson, TN
05.2005 - 03.2008
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored team members in service excellence and operational procedures.
  • Implemented inventory management practices, reducing waste and improving stock accuracy.
  • Analyzed sales data to optimize product placement and menu offerings for increased customer satisfaction.

Production Worker

North American Container
Jackson, TN
11.1996 - 01.2000
  • Operated production machinery to ensure efficient workflow and product quality.
  • Monitored inventory levels and reported discrepancies for timely replenishment.
  • Collaborated with team members to meet daily production targets consistently.
  • Conducted routine quality checks, ensuring compliance with safety standards and specifications.
  • Assisted in maintaining a clean and organized work environment to promote safety compliance.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.

Environmental Services

THE JACKSON CLINIC
Jackson, TN
06.1995 - 11.1998
  • Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
  • Planned, organized, directed and monitored work flow of Environmental Services staff.
  • Assisted in the development of training materials for new hires, promoting best practices within the environmental services department.
  • Led staff recruitment efforts ensuring a competent workforce dedicated to maintaining high-quality standards in environmental services.
  • Conducted regular inspections to identify areas needing attention and improvement.
  • Led initiatives for improving overall facility cleanliness, contributing to positive feedback from management and visitors.

Education

Associate of Science - Forensic Science

American InterContinental University-ONLINE
Schaumburg, IL
07-2019

Associate of Science - PRE- LAW

Jackson State Community College
Jackson, Tennessee, TN
08-2009

High School Diploma -

EXCEL HIGH SCHOOL
Minneapolis, MN
06-2007

COSMETOLOGY DEGREE - COSMETOLOGY

MC COLLUM & ROSS HAIR SCHOOL
Jackson, TN
08-2004

High School Diploma -

ALTON HIGH SCHOOL
Alton, IL
06-1995

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Warehouse safety
  • Shipping and receiving
  • Shipping and receiving operations
  • Order picking and processing
  • Operations management
  • Forklift operations
  • Order pulling

Timeline

Owner

MS. D'S UNIQUE CLEANING SERVICE
09.2023 - Current

Warehouse Supervisor

L.K.Q. Corporation
04.2017 - Current

R.G.M- RESAURANT MANAGER

Taco Bell
10.2015 - 04.2017

Shift Manager

Taco Bell
08.2013 - 09.2015

Resident Assistant

Morningside Nursing Home
01.2012 - 08.2012

Room Service Attendant

Doubletree By Hilton Hotel
09.2010 - 08.2013

Resident Assistant

Home Instead
09.2010 - 10.2012

Receptionist

John Ketcherside Law Office
03.2008 - 06.2009

Assistant Manager

Popeyes Chicken
05.2005 - 03.2008

Production Worker

North American Container
11.1996 - 01.2000

Environmental Services

THE JACKSON CLINIC
06.1995 - 11.1998

Associate of Science - Forensic Science

American InterContinental University-ONLINE

Associate of Science - PRE- LAW

Jackson State Community College

High School Diploma -

EXCEL HIGH SCHOOL

COSMETOLOGY DEGREE - COSMETOLOGY

MC COLLUM & ROSS HAIR SCHOOL

High School Diploma -

ALTON HIGH SCHOOL