DOMINIQUE WILLIAMS-MCNAC
Berkeley,CA
Summary
Ambitious and motivated job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks.
Overview
9
9
years of professional experience
Work History
Member Services Representative
Planet Fitness
San Diego, CA
06.2015 - 07.2018
- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities including: Answering Phones, Checking Members in, Giving Tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in an timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Basketball Head Manager
San Diego State University
San Diego, CA
08.2015 - 03.2017
- Assisted with in game, in-practice duties, and post-game duties.
- Worked along Head coaches and Assistant coaches, learning daily operations.
- Liaise between student staff and coaching staff.
- Facilitate and cleaning team laundry and equipment.
- Perform all kinds of basic cleaning tasks.
- Vacuumed all rugs and carpeted areas in offices, lobbies and corridors.
After School Program Group Leader
Berkeley Youth Alternatives
Berkeley, CA
09.2014 - 04.2015
- Provide tutorial support and early childhood education services to children enrolled in an assigned program; tutor individual students in a variety of subject areas and assist with implementing lesson plans as assigned by the position.
- Responsible for planning the use of teaching materials, supplies, and resources ordered in an timely manner.
- Participate in professional development experiences designed to support your growth as an leader of young people, a mentor, and instructor in the classroom.
- Provided mentorship for children from low-income families in the area.
- Lead athletic programs with such activities as basketball, flag football, baseball, and soccer.
Instructional Technician - Instructional Assistant
Berkeley Unified School District
Berkeley, CA
04.2012 - 04.2015
- Supervised 1 to 20 students at a time in various classroom activities including games, crafts, projects, and related activities; supervise students in outdoor activities.
- Provide tutorial support and early childhood education services to children enrolled in an assigned program; tutor individual students in a variety of subject areas and assist with implementing lesson plans as assigned by the position.
- Worked with the teacher in planning and implementing a program of study designed to meet individual needs of students.
Women’s Basketball Assistant Coach
Laney College
Oakland, CA
08.2013 - 03.2014
- Assists the Head Basketball coach with instructing players in practice and games.
- Organized and directs individual and small group practice activities/exercises as directed by the head Basketball coach.
- Developed practice plans, organized game film, and scouting upcoming opponents.
- Coached team to 18-11 record highlighted by a Bay Valley Conference Championship, one first team All-State, and three All-Conference players.
- Supervised and organized and summer and fall basketball leagues.
- Managed finances, including collecting team entry payments and operating snack bar.
Education
Master of Arts Degree - Liberal Arts and Sciences, African-American Studies
Clark Atlanta University
Bachelor of Arts Degree - Liberal Arts and Sciences, Africana Studies
San Diego State University
Associate of Arts Degree - Social Sciences
Laney College
Skills
Upselling
Cash Handling
Point of sale operation
Computer Skills
Time Management
Microsoft Software Proficiency
Timeline
Basketball Head Manager
San Diego State University
08.2015 - 03.2017
Member Services Representative
Planet Fitness
06.2015 - 07.2018
After School Program Group Leader
Berkeley Youth Alternatives
09.2014 - 04.2015
Women’s Basketball Assistant Coach
Laney College
08.2013 - 03.2014
Instructional Technician - Instructional Assistant
Berkeley Unified School District
04.2012 - 04.2015
Master of Arts Degree - Liberal Arts and Sciences, African-American Studies
Clark Atlanta University
Bachelor of Arts Degree - Liberal Arts and Sciences, Africana Studies
San Diego State University
Associate of Arts Degree - Social Sciences
Laney College