DOMINIQUE WILSON

Demonstrated clear communication to clients and administrative executives.

• Experienced in understanding business need and direction of organization and creating and executing strategic vision and operational plan, achieved goals while managing change and supporting shareholder's needs.
• Excelling in achieving organizational goals and profits.
• Insured uniform application of administrative and operating procedures coordination of all related responsibilities, resolution of problems encountered in day-to-day operations.
• Continuously able to provide leadership though examples of model behavior.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Understanding decisiveness and ability to make quick decisions under time Frames.
• Maintained clean and hygienic work environment for safety and comfort of clients and staff.

• Demonstrated ability to define direct manage and evaluate organizations, functional strategy, planning policy analysis and management design recommendations.
• Developed business strategies by conducting comprehensive market research and competitor analysis.
• Developed operational procedures, coordination offered resolution to issues that arise in organizations through analysis of organization need.
• Notary Commonwealth of Virginia.
• Present findings and recommendations to shareholders Identified and managed risks and issues.
• Policy and procedure research and development.
• Mentored junior consultants, fostering professional development and sharing industry expertise.
• Conducted employee training sessions on change management principles, enabling smooth organizational transitions during growth phases or restructuring initiatives.

• Followed safety protocols and policies to reduce workplace hazards.
• Solved client and shareholder issues, improved operations, and provided excellent customer service.
• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties & staff issues.
• Documented all changes and actions in a computer-based tracking system.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
• Maintained strict financial controls by keeping funds secure and transferring funds accurately.
• Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.