Dominique L Davidson
San Jose,CA
Summary
Detail-oriented administrative professional with expertise in records management and training new staff. Proven ability to prioritize tasks and improve onboarding processes, ensuring high-quality support during peak periods and facilitating seamless communication across departments.
Overview
10
10
years of professional experience
Work History
Data Office Specialist
Santa Clara County Social Services Agency
San Jose, CA
03.2024 - Current
- Streamlined documentation procedures to enhance data accuracy and accessibility.
- Assisted in training new staff on agency policies and administrative systems.
- Developed and maintained organized electronic filing systems for client records.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
Office Specialist II
Santa Clara County Social Services Agency
San Jose, CA
02.2020 - 03.2024
- Coordinated case management activities to streamline service delivery processes and enhance client support.
- Developed and maintained comprehensive filing systems for efficient record-keeping and data retrieval.
- Implemented training sessions for new staff, improving onboarding experience and knowledge retention.
- Managed communication between departments to ensure consistency in service provision and policy adherence.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
Management Support
Santa Clara County Social Services Agency
San Jose
04.2021 - 04.2022
- Played an integral role in project management support by tracking deadlines, updating progress reports regularly
- Played a key role in special events requiring additional traffic management support, such as parades or sporting events, ensuring public safety and smooth traffic flow.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Worked with client engagement teams and counterparts to assist with day-to-day contract management support and understand delivery requirements.
Food Service Worker
Santa Clara Valley Medical
San Jose, CA
02.2016 - 02.2020
- Prepared and served meals in compliance with dietary guidelines and safety standards.
- Maintained cleanliness of food preparation areas and dining facilities to ensure sanitary conditions.
- Assisted in inventory management by tracking supplies and minimizing waste through efficient stock rotation.
- Collaborated with kitchen staff to develop menus that meet patient nutritional needs and preferences.
- Trained new employees on food safety protocols and operational procedures to enhance team performance.
Education
High School Diploma -
Del Mar Hig School
San Jose, CAAssociate of Science - Behavioral Sciences
San Jose City College
San Jose, CA05-2024
Skills
- Organizational skills mastery
- Problem-solving capacity
- Records management expertise
- Process improvement techniques
- Administrative support expertise
- Positive attitude
- Time management
- Verbal and written communication
Timeline
Data Office Specialist
Santa Clara County Social Services Agency
03.2024 - Current
Management Support
Santa Clara County Social Services Agency
04.2021 - 04.2022
Office Specialist II
Santa Clara County Social Services Agency
02.2020 - 03.2024
Food Service Worker
Santa Clara Valley Medical
02.2016 - 02.2020
High School Diploma -
Del Mar Hig School
Associate of Science - Behavioral Sciences
San Jose City College