Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominque Lee

Aubrey,TX

Summary

Hardworking, resourceful and highly motivated professional with years of experience in sales, customer service, business development, and manufacturing. Eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Proven ability to develop and maintain successful relationships with clients, with a passion for providing exceptional customer service and achieving success.

Overview

19
19
years of professional experience

Work History

Product Sales Specialist

Landauer Inc
Glenwood, IL
06.2021 - Current

Regional Sales Associate

RSA
11.2017 - 06.2021
  • New and existing account maintenance and updates including: Account & service renewals, Pricing revisions & updates, DSA completions, New customer quoting; Update existing account’s contacts, restrictions, adds, deletes, and Additional maintenance services
  • New account setups; Account terminations
  • Legal/Contracting work submission, Quote work sheets to update account pricing; account/contract renewals

RSA
06.2016 - 11.2017
  • Inbound/Outbound Calls, myLDR Calls, Calls, LMP Calls
  • Landauer Chat and myLDR Chat; Customer Service Email; Returned mail; Account maintenance and participant updates; Packing List training & processing
  • Luxel+ Packager, Shipping, InLight Dosimeter and RadWatch Dosimeter processing

06.2005 - 06.2016
  • With cross-functional teams, developed and implemented innovative strategies to increase product sales
  • Maintained accurate records of all sales transactions using CRM systems
  • Adapted to and remained flexible in changing, fast-paced work environment
  • Developed and maintained strong customer relationships and networks within designated sales territory, driving new business opportunities
  • Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image
  • Used knowledge of company products and services to recommend solutions to customers while highlighting product features, advantages, and benefits
  • Ensured compliance with company policies regarding product sales activities
  • Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships
  • Trained new employees on company policies and strong sales techniques
  • Conducted comprehensive research into competitor products and pricing.

Education

Bachelor of Science - Business Administration

Colorado Technical University
06.2018

Management Fundamentals, Algebra for Business, Business Communications, Marketing, Accounting, Business Law, Statistics, Microeconomics, Macroeconomics, American History -

Prairie State College

Skills

  • Qualifications/skills
  • Software Knowledge:
  • Salesforce; Agresso; MyLDR; SDP System; Zendesk; Microsoft Office: Dynamics, Word, Excel, PowerPoint, Outlook, Teams
  • Attention to detail
  • Multitasking
  • Process improvement
  • Retention strategies
  • Strong communication
  • Product knowledge
  • CRM Proficiency
  • Product and Service Sales, Cross-selling
  • Adaptability
  • Customer Relations

Timeline

Product Sales Specialist

Landauer Inc
06.2021 - Current

Regional Sales Associate

RSA
11.2017 - 06.2021

RSA
06.2016 - 11.2017

06.2005 - 06.2016

Bachelor of Science - Business Administration

Colorado Technical University

Management Fundamentals, Algebra for Business, Business Communications, Marketing, Accounting, Business Law, Statistics, Microeconomics, Macroeconomics, American History -

Prairie State College

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Dominque Lee