Rolanda D McCray
Florissant,MO
Summary
Self-motivated individual with the ability to set work priorities and complete work accurately. Communicate effectively both verbally and written. Goal oriented individual who is recognized as a team player, decision maker and problem solving. Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
18
18
years of professional experience
Work History
Senior Outreach Specialist
Centauri Health Solutions
Phoenix, AZ
08.2021 - 03.2023
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
- Ordered and analyzed background checks on applicants to mitigate staffing risk and liability.
- Publicized Type program via multifaceted outreach strategies targeted on improving information and participation.
- Increased referrals by calling on target groups, organizations and professionals.
- Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.
- Offered personalized support to individuals needing Type services, helping connect each with available resources and relevant team members.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Advocated for client needs and funding for at-risk groups.
- Assisted families with financial and housing resources.
Returns/ Distribution Associate
New Balance
St.Louis, Mo.
11.2018 - 08.2021
- I assessed refunds and exchanges for returned items
- Warehouse picking, packing and scanning of merchandise prior to online order shipping.
Certified Nursing Assistant
Charlevoix Health Care
St. Charles, MO.
02.2010 - 02.2019
- I performed and assisted patients/clients with their activities of daily living
- I collected various clinical data on clients, such as vital signs, temperature, and respiration
- I assisted clients and caregiver in using simple medical equipment
- I also notified the lead nurse or supervisor of deviations which could be found detrimental to the health and safety of the client.
Warehouse Assembly Supervisor
Vijon
St.Louis, Mo.
01.2017 - 10.2018
- I work on as a supervisor for an assembly line manufacturing, labeling and packaging company
Telemarketing Service Representative
The Pisa Group
Crestwood, MO.
09.2014 - 01.2017
- I take and process subscriber’s calls and provide excellent customer service for areas such as service failures, payment processing, general account maintenance, upgrading service option, and retaining subscribers.
Certified Nursing Assistant
Grand Manor Nursing Rehabilitation
St. Louis, MO.
03.2011 - 01.2012
- I performed and assisted patients/clients with their activities of daily living
- I collected various clinical data on clients, such as vital signs, temperature, and respiration
- I assisted clients and caregiver in using simple medical equipment
- I also notified the lead nurse or supervisor of deviations which could be found detrimental to the health and safety of the client.
Certified Nursing Assistant
Bent-Wood Nursing & Rehab. Center
Florissant, MO.
08.2005 - 02.2009
- I performed and assisted patients/clients with their activities of daily living
- I collected various clinical data on clients, such as vital signs, temperature, and respiration
- I assisted clients and caregiver in using simple medical equipment
- I also notified the lead nurse or supervisor of deviations which could be found detrimental to the health and safety of the client.
Education
LPN - License Practical Nurse
Sanford Brown College
03.2011 - 4 2012
Certified Nurse’s Assistant - undefined
Daruby School
06.2003 - 5 2005
Skills
QUALIFICATIONS/SKILLSundefined
Timeline
Senior Outreach Specialist
Centauri Health Solutions
08.2021 - 03.2023
Returns/ Distribution Associate
New Balance
11.2018 - 08.2021
Warehouse Assembly Supervisor
Vijon
01.2017 - 10.2018
Telemarketing Service Representative
The Pisa Group
09.2014 - 01.2017
Certified Nursing Assistant
Grand Manor Nursing Rehabilitation
03.2011 - 01.2012
LPN - License Practical Nurse
Sanford Brown College
03.2011 - 4 2012
Certified Nursing Assistant
Charlevoix Health Care
02.2010 - 02.2019
Certified Nursing Assistant
Bent-Wood Nursing & Rehab. Center
08.2005 - 02.2009
Certified Nurse’s Assistant - undefined
Daruby School
06.2003 - 5 2005
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